Human Resources Director

IBCC is seeking an onsite Senior HR Manager who can give advice and problem solve for the organization in Human Resources including Worker's Compensation, Benefits, Recruiting, Employment Contracts and Compensation, Employee Relations, Organizational Development and Training, Occupational Safety, Compliance, Equal Opportunity, Affirmative Action, and the Americans with Disabilities Act.

Essential Duties/Responsibilities

• Implement, administer, and evaluate human resources programs.
• Develop systems, processes, and implementation programs for use within departments to assist in efficient management of human resources workflow.
• Provide advice and counsel to management and other employee groups related to compliance with and the communication, interpretation, and implementation of Personnel Policies and other relevant employment laws and regulations.
• Assist in solving human resources problems, monitoring implementation of agreed upon actions until the problem has been resolved.
• Assist in the analysis of morale indicators such as surveys, turnover, and grievances, and present recommendations for corrective action when needed.
• Develop and maintain current knowledge in the assigned specialized human resources areas.
• May be assigned as team leader to special task forces or teams.
• Provide direction and/or guidance to less experienced human resources personnel.
• Provide training to managers and others on human resources.
• Recruit, select, and retain highly qualified professionals.
• Ensure the best sourcing, recruiting, and onboarding processes to effectively hire and assimilate new talent into the organization.
• Partner with senior leadership to monitor and further define Imperial Beach Community Clinic culture, focused on promoting an empowered and engaged workforce, delivering results, and fostering positive staff morale.
• Ensure the selection, orientation, development, training, and retention of teammates who possess the necessary level of skill, talent, and fit.
• Assure that performance expectations are clearly communicated and understood, that performance evaluations are timely, fair, and consistent, and that performance deficiencies are addressed in a timely, fair, and progressive manner.
• Ensure that compensation policies and benefit programs are in place to attract, engage, and retain key talent, and are in alignment with the organization's mission, vision, and values.
• Working alongside the CEO/CFO, continually review and improve compensation and benefits practices and programs while effectively managing costs and compliance.
• Attend all mandatory department/agency meetings and trainings.
• Make weekly rounds of two health care centers showing a Human Resources presence.
• Oversee and understand payroll and benefit operations using payroll software.

Quality Management

• Contribute to the success of the organization by participating in quality improvement activities.

Customer Relations

• Respond promptly and with caring actions to patients and employees. Acknowledge psychosocial, spiritual, and cultural beliefs and honor these beliefs.
• Maintain professional working relationships with all levels of staff, clients, and the public.
• Be part of a team and cooperate in accomplishing department goals and objectives.

Safety

• Maintain current knowledge of policies and procedures as they relate to safe work practices.
• Follow all safety procedures and report unsafe conditions.
• Use appropriate body mechanics to ensure an injury free environment.
• Be familiar with location of nearest fire extinguisher and emergency exits.

Qualifications

Education: Bachelor's degree in Human Resources, Business Administration, or a related field. Knowledge of FQHC, Federal, State, and Local laws and ordinances governing personnel activities. Certification in SHRM/PHR and/or Human Resources is preferred.

Experience: Strong Human Resources background with comprehensive knowledge of payroll, employment practices, benefits, compensation, organizational planning, employee relations, performance management, and staff and leadership development. Experience in the healthcare or nonprofit sector is required. Candidates must also have experience working with unions and be bilingual in English and Spanish.

• Human resources: 5 years (Required)
• Community Health Setting or Healthcare setting: 2 years (Preferred)

Personal values genuinely congruent with Imperial Beach Community Clinic mission of caring for an underserved population and ensuring access to timely, quality care, including understanding and supporting the independent living philosophy at the core of the mission and model of care.

Skills

Ability to carry out assigned projects to their completion; ability to communicate effectively verbally and in writing; ability to establish and maintain effective working relationships with applicants, employees, officials, labor unions, and the public; ability to maintain confidential and sensitive information. Ability to listen and ascertain the needs of customers; ability to find and communicate accurate information concerning process, policies, and procedures to customers; ability to respond to customers tactfully and courteously. Skill in handling hostile, conflict, and uncertain situations. Skill in handling multiple tasks and prioritizing. Ability to work with frequent interruptions and changes in priorities.

Physical and Mental Requirements

Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet.