Human Resources Manager
PCI Pharma Services
Summary
The HR Manager is responsible for executing HR initiatives that align with business goals. This role supports key HR functions in partnership with Global COE's and other HR Managers, such as talent management, employee relations, compliance, and organizational development. The HR Manager will work closely with operations leadership to ensure that HR strategies support business objectives, enhance productivity, and help cultivate a positive workplace culture that aligns with operational needs and long-term success.
Job description
Key Responsibilities
- HR Leadership & Support: Implement HR strategies to ensure alignment with business objectives, operational requirements, and performance goals.
- Operational Partnership: Work alongside Site Leadership to improve employee engagement, enhance productivity, and support organizational development, ensuring HR initiatives meet business needs.
- Talent Management: In partnership with PCI's HR Centers of Excellence such as Talent Acquisition, Talent Development and HR Operations, manage aspects of the talent lifecycle, including recruitment, employee development, and internal mobility. Support workforce planning to ensure talent is appropriately matched to business needs.
- Culture & Engagement: Champion the creation of a high-performance culture by focusing on employee engagement, equity and inclusion, as well as well-being programs that contribute to a supportive work environment in partnership with Global Benefits.
- Compliance & Governance: Ensure adherence to applicable employment laws and regulations. Promote ethical practices across all HR functions and maintain a strong focus on compliance across multiple jurisdictions.
- Change Management: Assist in managing HR components of organizational change, such as restructuring, new site openings, or changes in business strategy. Provide support to operations during transitions to maintain focus and stability.
- HR Team Support: Support HR teams with talent development, collaboration, and performance improvement efforts. Foster a team-oriented culture focused on continuous growth and accountability.
- Metrics & Insights: Track and analyse HR metrics such as retention, turnover, and employee satisfaction. Support data-driven decision-making to improve HR effectiveness and contribute to workforce planning.
- Collaboration with Leadership: Partner with leadership to influence decisions impacting HR strategies and overall business performance. Offer HR insights and recommendations that support operational excellence.
- ESG (Environmental, Social, and Governance): Contribute to ESG initiatives by supporting HR practices that align with the company's sustainability and social responsibility goals. Assist in ESG training and reporting efforts.
Labor Relations
- Partner with operations and union leadership to maintain productive labor-management relationships.
- Interpret and administer collective bargaining agreements in a fair and consistent manner.
- Provide guidance on contract provisions, work rules, and labor practices.
- Support grievance administration, dispute resolution, and labor-management meetings.
- Assist with collective bargaining preparation and implementation of negotiated agreements.
- Promote a collaborative work environment while balancing employee, union, and business needs.
Working Conditions
- On-site presence required.
- Occasional travel may be required to support multi-site operations or leadership meetings.
- Flexibility to address business needs across time zones and shifts.
Requirements
- Bachelor's degree in human resources, Business Administration, Industrial Relations, or a related field, or at least 5 years of progressive HR experience in a life science, manufacturing or industrial setting.
- Strong understanding of manufacturing operations and the dynamics of an hourly workforce.
- Proven experience in talent management, employee relations, and organizational development.
- Ability to collaborate with leadership and contribute to HR decision-making processes.
- Experience in managing change, supporting HR projects, and assisting with organizational design.
- Proficiency in HR systems (e.g., Workday) and workforce analytics.
- Strong labor relations and/or employee relations experience.
- Working knowledge of collective bargaining agreements and employment law.
- Demonstrated success coaching leaders and influencing business decisions.
- Strong communication, analytical, and problem-solving skills.
Company overview
PCI Pharma Services is a global contract development and manufacturing organization (CDMO) that provides comprehensive pharmaceutical supply chain solutions to pharmaceutical and biopharmaceutical companies worldwide. Founded in 1991 and headquartered in Philadelphia, Pennsylvania, the company has established itself as a trusted partner in the healthcare industry, offering integrated services that span the entire drug development lifecycle. PCI specializes in drug development support, clinical trial supply management, contract drug manufacturing, sterile and non-sterile drug product packaging, and global pharmaceutical logistics. With a global footprint encompassing 30 GMP-compliant facilities across multiple continents, the company serves as a strategic partner that follows the molecule from early development through commercial launch. PCI's expertise enables clients to accelerate time-to-market while ensuring regulatory compliance and quality standards. The company's comprehensive service portfolio includes analytical services, formulation development, commercial manufacturing, packaging, supply chain management, and distribution, making it a one-stop solution for pharmaceutical companies seeking to outsource their development and manufacturing needs.