Hybrid District Associate (Hybrid Sales Representative) - Southeast

Essential Duties and Responsibilities

Training Enrollment & Program Support

• Support program awareness and enrollment training for healthcare professionals (HCPs).
• Conduct proactive outreach to customers with outstanding training tasks, such as incomplete pre-work, pending attestations, or required affiliations.
• Coordinate and manage training logistics, including attendee lists, event tracking in the CRM, and training close-out.
• Conduct product demonstration training as needed, and support recently trained HCPs and office staff.
• Partner with internal and external stakeholders to support training-related educational initiatives.

High-Workload & Rural Territory Support

• Provide territory management in a hybrid capacity to enable deeper account coverage in high-volume and rural areas.
• Reactivate dormant accounts: Identify high-potential accounts with no activity in 6–12 months.
• Conduct outreach to understand barriers.
• Schedule follow-up appointments for the covering field representative.
• Update customer profiles and opportunities.
• Conduct HCP segmentation outreach: Focus on lower-decile and emerging prescribers who often receive less attention.
• Develop call plans for targets who have not been reached recently.
• Introduce new providers joining practices.
• Mine for business opportunities and build and maintain strong relationships with existing customers.

Vacancy & Leave Management

• Cover open territories and representative leaves to maintain business continuity and customer engagement.
• Facilitate clean handoffs to and from the territory representative.
• Maintain a consistent level of support for customers during coverage periods.

Territory Coverage & Operations

• Maintain timely and accurate CRM documentation, reports, and activity records.
• Deliver compliant, value-based product education tailored to customer needs.
• Collaborate with cross-functional teams to ensure a coordinated customer experience.
• Participate in client and Amplity training programs, meetings, conferences, and industry events.
• Manage resources and budgets responsibly and in accordance with company guidelines.
• Ensure compliance with all client, company, legal, regulatory, privacy, and PhRMA requirements.
• Perform other duties and special projects as assigned.

Knowledge, Skills, and Abilities

• Strong relationship-building and customer engagement skills.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to communicate clinical, technical, and product-related information to HCPs.
• Demonstrated business acumen, resilience, and problem-solving skills.
• Ability to work effectively in a hybrid environment, balancing virtual engagement with field-based responsibilities.
• Strong organizational skills with exceptional attention to detail, including training logistics and tracking.
• Ability to adapt to changing business priorities and navigate ambiguity with professionalism.
• Proven ability to influence and collaborate with stakeholders at all levels.
• Self-motivated, able to work independently while contributing as part of a team and supporting a district manager.
• Demonstrated commitment to integrity and compliance in a highly regulated industry.
• Ability to manage multiple projects, priorities, and deadlines in a timely manner.
• Ability to complete all client and Amplity-required product, compliance, and training programs.
• Willingness and ability to work across multiple U.S. time zones.
• Valid driver's license with a safe driving record.
• Ability to travel 30% or more by air and auto, including overnight travel, to support customer engagements, training meetings, conferences, and vacancy coverage.