Hyperscaler & Systems Integrator Partner Manager (North America)

About the role

We're looking for an experienced partnerships leader to own and scale ElevenLabs' strategic relationships with cloud hyperscalers and Systems Integrators, the companies whose platforms, field teams and delivery capacity sit at the heart of how enterprises buy and deploy voice and customer experience AI. You'll build and manage co-sell and marketplace programmes with AWS, Microsoft Azure and Google Cloud, and build joint GTM and delivery motions with Regional and Global Systems Integrators.

The goal: get ElevenLabs deeply embedded in hyperscaler partner networks and SI practices, so that when enterprises modernize their contact centers or build on cloud infrastructure, ElevenLabs is the natural AI voice layer, and partners have both the incentive and the capacity to sell and deliver it.

This is a 0→1 build in a high-leverage category. You'll design co-sell and SI GTM frameworks, drive pipeline with hyperscaler field teams, structure marketplace and private offer motions, negotiate referral, resell and joint-offering agreements with SIs, and own the revenue and pipeline outcomes that come from these relationships.

What success looks like (first 6-9 months)

• Partner-sourced and influenced revenue: closed-won ARR attributable to hyperscaler and SI relationships
• Hyperscaler marketplace and co-sell presence: listings live, co-sell registrations flowing, and active motions running with hyperscaler field teams
• SI practice activation: named SI practice leads, certified practitioners and at least one joint offering or solution play in market
• Partner-sourced pipeline: qualified opportunities sourced or co-sold through hyperscaler and SI field teams each quarter
• Field activation: measurable engagement with hyperscaler sellers and SI client partners and delivery teams, not just BD or alliance leads, translating to warm intros and joint account planning

Requirements

• 8+ years in technology partnerships, alliances, or GTM roles within SaaS or cloud, with direct experience running hyperscaler partner programmes and SI/GSI partnerships
• Hands-on experience with hyperscaler co-sell programmes (AWS ISV Accelerate and ACE, Microsoft AI Cloud Partner Programme, Google Cloud Partner Advantage or equivalent) and marketplace operations (listings, private offers, commit burndown)
• Working knowledge of the SI ecosystem: relationships with practice leads and client partners at GSIs and RSIs, and an understanding of how SIs build practices, attach services to software ARR, and allocate delivery capacity
• A builder mindset: experience creating co-sell and SI motions from 0→1, rather than inheriting a mature programme
• Comfortable with technical, API-driven products; able to work with solutions engineers to scope solution architectures and articulate ElevenLabs' value to technical partner audiences
• Experience building enablement, certification or reference architectures that activate partner field and delivery teams at scale
• Based in North America
• Bonus: background combining 3-4 years in a quota-carrying sales or solutions role with 3-4 years in partnerships or alliances; prior experience at a company that successfully scaled through cloud marketplace and SI channels

Location

This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in US Eastern and Pacific timezones. If you prefer, you can work from our offices in New York or San Francisco.