IDD Service Coordinator
Betty Hardwick Center
Summary
This position is responsible for providing Service Coordination services to individuals in HHSC Waiver and General Revenue programs. The position will office primarily in Taylor county but will also serve consumers in all of the Center's five county coverage area. Duties will include service coordination for both adults and children.
Job description
The duties include, but are not limited to, outcome planning, and frequent in-person, long-term contact with consumers, families and service providers for medical, social, educational, and related service needs.
This position requires the ability to identify problem/need areas, plan with consumer/family to meet desired outcomes, monitor service delivery, work closely and positively with family members, advocates, service provider etc., in a professional manner, be thorough in assessment and documentation, locate and utilize a variety of community resources to meet the problems/needs of each individual, negotiate and advocate with the service providers for each individual, and develop a positive relationship with each consumer and provider.
Keeps documentation of forms current to meet contract requirements. These duties are performed under supervision and in accordance with established policies with some latitude for independent judgment. This position will work cooperatively with service providers and the community, always ensuring the consumer's rights are respected and observed. Skills in written and oral communication, problem solving and teamwork are essential. Capable of working flexible hours. This position reports directly to the Director of IDD Authority Services.
Qualifications
- A Bachelor's or advanced degree from an accredited college or university; or
- An associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; or
- A high school diploma or a certificate recognized by a state as the equivalent of a high school diploma, and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.
- Experience working with persons with Intellectual and Developmental Disabilities is preferred.
- Must possess a current Texas driver's license and qualify for Center insurance coverage. Driving is an essential function and employees must maintain an acceptable driving record/insurability while employed.
- Must be proficient in computer applications
Hours for this position are Monday - Friday, 8am-5pm, flexible.
Requirements
- Bachelor's or advanced degree from an accredited college or university; or
- Associate degree in a social, behavioral, human service, or health-related field; or
- High school diploma or equivalent and two years of paid or unpaid experience with individuals with intellectual or developmental disabilities
- Experience working with persons with Intellectual and Developmental Disabilities is preferred
- Must possess a current Texas driver's license and qualify for Center insurance coverage
- Must maintain an acceptable driving record/insurability while employed
- Must be proficient in computer applications
Benefits
- Performance-based salary increases
- Benefits available
Company overview
Betty Hardwick Center is a comprehensive mental health service provider dedicated to offering accessible and quality behavioral healthcare services to communities in Texas. As a community mental health center, it provides a wide range of services including crisis intervention, outpatient counseling, psychiatric evaluations, medication management, and specialized programs for various mental health conditions. The organization focuses on serving individuals with mental health disorders, substance abuse issues, and developmental disabilities through evidence-based treatment approaches. Betty Hardwick Center operates with a mission to promote recovery, resilience, and improved quality of life for clients through person-centered care. The center typically collaborates with local healthcare systems, social service agencies, and community organizations to provide integrated care. Services are designed to be accessible to diverse populations, including children, adolescents, adults, and older adults, with consideration for cultural and socioeconomic factors. The organization plays a crucial role in the local mental health ecosystem by offering both clinical services and community-based support programs.