Immunology Sales Specialist

Position Summary

Reporting to the ISL Immunology Sales Lead, the Celltrion Immunology Specialist (CIS) is responsible for achieving the sales objectives and revenue target for their territory. They accomplish this through engaging Healthcare Professionals (HCPs) in field interactions to promote assigned product(s), maximizing the product(s)' selling potential and meeting program objectives. The CIS achieves this by developing and maintaining relationships with HCPs, key decision makers and achieving sales goals. The CIS achieves this by educating HCPs about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The CIS utilizes approved tools for product and program promotion and maintains a competent level of product, program, and customer activity knowledge.

Territory Coverage: St. Louis Missouri, USA

Key Roles and Responsibilities

• Implement sales strategy. Drive growth of business through a concrete understanding of the assigned territory and a strategic approach to building an effective territory plan. Achieve key goals and maximize the achievement of sales objectives through proactive and strategic sales.
• Create and implement territory business plans to achieve territory and business sales goals. Ensure alignment with market insights and feedback. Prepare reports for Management as needed.
• Engage customers in an effective and compliant way that reflects understanding of their environment and provides insight relevant to their practice.
• Demonstrate subject matter expertise with customers using effective selling, listening and negotiation skills, and approved messaging, and effectively use approved promotional aids.
• Listen and respond appropriately to customer needs and questions
• Manage daily sales activity and performance according to defined expectations and complete required daily data entry of call activity in CRM.
• Represent Celltrion USA with the highest level of credibility to sustain a positive impression with customers.
• Participate in national, regional and district meetings, training sessions and represent Celltrion USA at national and/or local conventions when applicable.
• Good understanding of and full compliance with all laws, regulations, Celltrion Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations, and terms and conditions prescribed in the Sample Administrative Agreements and PDMA Guidelines.

Work Experience

• A minimum of 5 years of pharmaceutical sales experience required.
• Immunology experience required. Track record of sales success and existing relationships with customers in immunology (specifically gastroenterology and rheumatology)
• Biologics experience strongly preferred, along with working knowledge of patient HUBs, assistance programs, and specialty pharmacy.

Qualifications

• High level selling, persuasion, presentation, and closing skills. Elevated levels of initiative, resilience, and drive for results. Sound decision making skills and intellectual curiosity. Top business planning skills with a winning mindset.
• Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
• Effective collaboration skills; able to work independently and as a team member.
• Flexibility to embrace challenges and ability to handle multiple tasks simultaneously.
• Must be 18 years of age or older with valid US driver's license and a safe driving record.
• Willingness to travel within the assigned territory and to work related meetings and functions (including overnight and/or weekends).

Education

Bachelor's degree from an accredited university or college required.

Core Competencies

• Communication - clear, concise, and ability to motivate; ability to articulate about the company and products
• Knowledge - understanding of product portfolio
• Collaboration - ability to communicate across functions and at all levels in the organization
• Compliance – understands industry regulations to maintain compliance