Import Export Coordinator

Essential Duties and Responsibilities

• Ensures compliant import and export activities including adhering to applicable U.S. and non-U.S. laws and regulations pertaining to international trade as well as ensuring compliance with PCC's corporate policies
• Works with customer, freight forwarders and other stakeholders to resolve issues that prevent exports
• Resolves LC and other roadblocks by partnering with Sales and other departments to ensure OTIF %
• Contacts the trucking companies to arrange pick-up cargos from PCC's warehouse to the port or airport
• Prepares necessary export documentation such as bill of lading, packaging list, invoice and other required documents by the Customs, Airline companies and TSA
• Prepares shipments including labeling, inspection and securing
• Submits documents to the carrier and freight forwarder; maintain files and data
• Researches and resolves logistical issues for outbound orders and returns
• Interface with all PCC functional groups including Planning, Customer Relations, Transportation
• Inbound receipt of CMO products to US 3PL
• Manages CMO/export orders to meet requested date
• Communicates customer delays to PCC Management
• Daily track and trace of CMO and ROW orders

Key Competencies

• Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
• Excellent verbal and written communication skills
• Creative and able to present various solutions
• Energetic, enthusiastic and motivational disposition
• Maintain confidentiality

Education/Experience

• IMDG and IATA certification
• Minimum of 5 years of experience
• Understanding international laws including labeling and documentation, sanctioned screening software
• Strong attention to detail and good communication skills
• Ability to conform with audit import entry filings; resolve discrepancies, request appropriate corrections, reconcile or protest as appropriate
• Export process knowledge
• Freight forwarder experience
• Ocean carrier knowledge Export reg knowledge
• Knowledge of LCs and other country specific issues
• Knowledge of transit time, domestic and foreign transportation laws, DOT, IATA, Customs, and intermodal requirements
• Ability to read and interpret government regulations, interact with other departments and communicate at a higher level is critical
• Knowledge of DG Goods Shipment, DOT, IATA, intermodal shipping regulations, document retention
• Knowledge of customer and country requirements pertaining to labeling, Local and International inspection and documentation
• Knowledge of shipping and returns processes
• Ability to collaborate and problem solve
• State licensing general understanding
• Knowledge of domestic transportation and warehousing / inventory, experience with Supply Chain related inventory management systems and planning functions
• Knowledge of Business Objects module and interaction with 3PL, strong communication and organizational skills
• Knowledge of operations and freight spend, contract language
• Knowledge of operations and freight spend, repacking and relabeling