In Home Care Coordinator
Phoenix Home Care and Hospice
Summary
The best days in home care happen because someone behind the scenes makes them happen. Phoenix Home Care and Hospice is looking for a highly organized, solution-focused Care Coordinator to help ensure our clients receive the exceptional care they deserve.
Job description
As a Care Coordinator, you'll serve as the connection between our clients, families, caregivers, and nurses, helping ensure the right care is delivered at the right time.
What You'll Do
- Coordinate daily schedules for caregivers and nursing staff
- Build and maintain strong relationships with clients and families
- Communicate schedule changes and care updates promptly
- Support and assist field staff with day-to-day needs
- Investigate and resolve client and employee concerns
- Maintain accurate documentation and reporting
- Partner with clinical and operational teams to ensure quality care
- Assist with ongoing quality improvement initiatives
Requirements
- High School Diploma or equivalent required
- Previous office, scheduling, staffing, or healthcare experience preferred
- Experience working with elderly, disabled, or medically fragile individuals preferred
- Strong communication, customer service, and problem-solving skills
- Ability to multitask and prioritize in a fast-moving environment
- Professional, positive, and team-oriented attitude
- Strong organizational and computer skills
Benefits
- Medical, Dental & Vision
- Spousal & Family Coverage
- PTO
- Ongoing Training
- Career Development
- Employee Recognition Programs
Company overview
Phoenix Home Care and Hospice is a specialized healthcare provider offering comprehensive home-based medical services and end-of-life care. The company focuses on delivering personalized care to patients in the comfort of their own homes, providing skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services. Their hospice division offers compassionate palliative care for individuals with terminal illnesses, emphasizing pain management, symptom control, and emotional support for both patients and their families. As a home health care organization, Phoenix Home Care and Hospice enables patients to maintain their independence and quality of life while receiving necessary medical attention. The company operates with a patient-centered approach, coordinating care with physicians and healthcare teams to ensure continuity of treatment. Their services are particularly valuable for elderly patients, those recovering from surgery or illness, and individuals with chronic conditions who require ongoing medical supervision. By bringing healthcare services directly to patients' homes, Phoenix Home Care and Hospice reduces hospital readmissions and supports the healthcare system's shift toward value-based care models.