In-Store Sales Associate
Middlesex Gases
Summary
Middlesex Gases & Technologies, Inc., headquartered in Everett, Massachusetts, is a leading supplier of specialty, medical, cryogenic, and industrial gases serving the New England life science and biotechnology industry. Founded in 1949, the company has evolved from a gas and welding supplier into an elite gas partner for biotech, pharmaceutical, research laboratory, university, and medical research customers across Massachusetts, New Hampshire, Rhode Island, and Connecticut. Middlesex Gases operates three fill plants, multiple retail locations, a state-of-the-art specialty gas laboratory, and an in-house dry ice manufacturing unit, supported by a large fleet of trucks and trailers. Its product portfolio includes high-purity and ultra-high-purity gases, over 50 custom blends, bulk and MicroBulk gas systems, cryopreservation equipment, and FDA-approved medical CO2. The company is ISO/IEC 17025 accredited and offers value-added services such as lab safety audits, wireless cylinder telemetry, e-commerce ordering, and hands-on training. As a MassBio partner, Middlesex Gases is a trusted, long-standing supplier to the region's life science community.
Job description
What you will enjoy doing
- Perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments
- Serve customers through counter sales in the retail store
- Conduct warehouse duties, including moving cylinders for customers
- Provide sales support to the Outside Sales team
- Evaluate and recommend appropriate products, equipment, and programs
- Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative
- Maintain customer records and files, ensuring accurate account setup and pricing
- Perform outbound calls to retail and small 'B' customers
- Sell products at minimum discount to achieve target margins and occasionally support additional locations
What Makes You Great
- High school diploma / GED
- More than one (1+) year(s) of Customer Service / Inside Sales / Counter Sales is preferred
- Excellent customer service skills
- No DUI / DWI or other alcohol (driving) related convictions within the last ten (10) years
- Able to lift 50 lbs
Requirements
- High school diploma / GED
- More than one (1+) year(s) of Customer Service / Inside Sales / Counter Sales is preferred
- Excellent customer service skills
- No DUI / DWI or other alcohol (driving) related convictions within the last ten (10) years
- Able to lift 50 lbs
Benefits
- Health Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Paid Holidays
- Paid Vacation
- Employee Discount Program
- Educational Growth Opportunities
- Professional Growth Opportunities
Company overview
Middlesex Gases & Technologies, Inc., headquartered in Everett, Massachusetts, is a leading supplier of specialty, medical, cryogenic, and industrial gases serving the New England life science and biotechnology industry. Founded in 1949, the company has evolved from a gas and welding supplier into an elite gas partner for biotech, pharmaceutical, research laboratory, university, and medical research customers across Massachusetts, New Hampshire, Rhode Island, and Connecticut. Middlesex Gases operates three fill plants, multiple retail locations, a state-of-the-art specialty gas laboratory, and an in-house dry ice manufacturing unit, supported by a large fleet of trucks and trailers. Its product portfolio includes high-purity and ultra-high-purity gases, over 50 custom blends, bulk and MicroBulk gas systems, cryopreservation equipment, and FDA-approved medical CO2. The company is ISO/IEC 17025 accredited and offers value-added services such as lab safety audits, wireless cylinder telemetry, e-commerce ordering, and hands-on training. As a MassBio partner, Middlesex Gases is a trusted, long-standing supplier to the region's life science community.