Inside Sales Account Executive

Position Summary

The Inside Sales Account Executive (IS AE) will be responsible for developing strategic partnerships to drive revenue growth within existing and new customer accounts in a defined territory. The IS AE is accountable for developing and implementing strategic plans to expand the use of products and services within assigned territory. The IS AE will manage sales accounts by allocating appropriate time to high priority goals, requirements, and sales opportunities to achieve revenue.

Primary Objectives and Responsibilities

• Initiate proactive calls with customers regarding sales opportunities, product information, sales trends, and other miscellaneous customer outreach.
• Develop and maintain positive customer relations and coordinate with various functions inside the company to ensure customer requests are handled appropriately and in a timely manner.
• Conduct research and prepare for sales calls for assigned markets to ensure successful outcomes.
• Utilize effective sales techniques to increase revenue and customer base.
• Work independently, while leveraging appropriate partners, to exceed quota targets while achieving balanced selling.
• Apply innovative ideas, approaches, and solutions to customers’ business problems.
• Engage with clients and prospects via email, phone calls, and video conferencing.
• Collaborate with internal resources to provide a great customer experience.
• Deliver weekly Key Performance Indicator (KPI) targets.
• Track sales activities in the Customer Relationship Manager (CRM).

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Two to four years of inside sales experience, preferably in the healthcare industry.
• Experience working in a team-based selling environment preferred.
• Experience with quota achievement, preferably exceeding sales quotas.
• Ability to accurately forecast based on realistic opportunity assessments.
• Previous experience selling services is a plus.
• Excellent written and verbal communication and presentation skills.

Knowledge, Skills, and Abilities

• Team Player – Highly effective amongst multiple individuals at various levels. Diplomatic and comfortable in sharing ideas and solving problems in a collaborative environment.
• Communication – Display exceptional verbal, written, and listening skills. Strong ability to tailor communication style to specific audiences.
• Independence and Judgement – Strong ability to work independently with little manager oversight. Exercise exceptional judgment when interpreting issues, problems, or opportunities.
• Manage Ambiguity – Highly effective and efficient in situations involving uncertainty or lack of information. Strong ability to identify desired outcomes and deliver outcomes, thereby driving towards the achievement of goals.
• Strong organizational and time-management skills demonstrated by ability to meet activity targets and perform sales processes that produce predictable results.
• Ethics and Integrity – Display ethical work habits every day and in all situations. Conduct work with uncompromised personal integrity, ‘common sense,’ and sense of right and wrong – regardless of the situation.