Inside Sales Representative - Biologics Testing (West Coast - REMOTE)

Job Overview

We are seeking an Inside Sales Representative for our Biologics Testing business unit to be located remotely in the U.S.

The Inside Sales Rep is responsible for driving Biologics sales and serving as the point of contact for all sales customer inquiries. The Inside Sales Representative administers the sales process for specific Biologics accounts and/or sales opportunities via phone and e-mail. The role involves engaging with existing customers and qualified sales leads while guiding customers to Biologics products and services that best meet their needs.

Position will work remote from home office, ideally living within the West Coast territory.

Essential Duties And Responsibilities

• Drive with customer follow-up and developing/closing Biologics opportunities.
• Point of contact for all sales customer inquiries and outbound prospecting.
• Engage with existing customers and generating sales opportunities.
• Establish new customers and maintain/grow existing customer accounts.
• Establish and nurture positive, productive relationships with customer accounts.
• Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
• Share customer problems/concerns with relevant departments for quality resolution.
• Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations.
• Participate in Global Sales meetings as required.
• Complete all required sales documentation in a timely manner.
• Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

Qualifications

• Bachelor's degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.
• A minimum of 2+ years of successful sales experience with a technical life science product preferred.
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
• Outstanding listening, verbal, presentation, and written communication skills.
• Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types.
• Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus.
• Strong business sense, instinct, and personal drive.
• Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork