Inside Sales Representative (Chromatography & Mass Spectroscopy)
Agilent Technologies
Summary
We're looking for a motivated Inside Sales (Chromatography & Mass Spectroscopy) Representative. As an integral member of a sales team, you will work together with the field staff focusing on acquiring new customers and retaining and growing the existing installed base of customers.
Job description
You will be responsible for your own sales funnel. Regular communication of deals, issues and opportunities with the relevant OneAgilent stakeholders will also be required. Experience with aftermarket sales, excellent customer service and communication skills, and familiarity with Agilent service products are crucial for credibility working with customers in this role.
What You'll Do
- Responsible for selling company products/ and/or services, including instruments, services, consumables and applications, to end-user customers in assigned territory, industry, or accounts primarily through inbound and outbound telephone sales activities.
- Act independently or as part of a sales team and may support a field sales team.
- May act as sole sales representative for assigned territory, industry, accounts, or products.
- Represents the company to the customer and the customer to the company in all sales-oriented activities.
- Focuses on acquiring new customers and retaining and growing an existing installed base of customers.
- Responsible for closing the sale on systems and products by talking to customers via digital means such as telephone, email, online store, and webchat.
- Requires application of in-depth technical knowledge of products, including contracts.
- Drive customers to purchase via Agilent's online store.
- Meet or exceed individual and/or team sales quotas.
Work Schedule
Hybrid (Tuesdays, Wednesdays and Thursdays at Little Falls, DE site; Remotely on Mondays and Fridays.)
Qualifications
- Bachelor's or master's degree (or equivalent experience).
- 1+ year of experience in sales, ideally with a focus on chromatography and mass spectrometry.
- Proven customer service and communication skills.
- Familiarity with Agilent Chromatography and Mass Spectrometry products is a strong plus.
- A proactive, goal-oriented mindset and a commitment to taking ownership of your work.
Requirements
- Bachelor's or master's degree (or equivalent experience)
- 1+ year of experience in sales
- Experience in chromatography and mass spectrometry preferred
- Proven customer service and communication skills
- Familiarity with Agilent Chromatography and Mass Spectrometry products is a strong plus
- Proactive, goal-oriented mindset and commitment to taking ownership
Benefits
- Bonus eligibility
- Stock eligibility
- Benefits
Company overview
Agilent Technologies is a global leader in life sciences, diagnostics, and applied markets, delivering innovative solutions that advance scientific discovery and improve quality of life. Founded in 1999 as a spin-off from Hewlett-Packard, the company has grown into a major player in analytical instrumentation and laboratory services. With approximately 18,000 employees worldwide and annual revenues exceeding $6.5 billion, Agilent provides a comprehensive portfolio of instruments, software, services, and consumables that serve laboratories across pharmaceutical, biotechnology, clinical diagnostics, environmental, food safety, and academic research sectors. The company's product offerings span chromatography systems, mass spectrometry, spectroscopy, cell analysis platforms, molecular diagnostics, and laboratory informatics solutions. Agilent's expertise extends beyond hardware to include comprehensive laboratory management services through its CrossLab division, which helps customers optimize laboratory operations, ensure regulatory compliance, and maximize research productivity. The company's commitment to innovation and customer support has made it a trusted partner for scientists and researchers worldwide who rely on Agilent's technologies to address complex analytical challenges and drive scientific breakthroughs.