Inside Sales Representative I
Technical Safety Services
Summary
Ready to make an impact in a growing national sales organization? As an Inside Sales Representative with TSS, you'll play an important role in expanding our national presence, building customer relationships, and driving new business opportunities across the life sciences and healthcare industries.
Job description
How You'll Shape Our Success
Ready to make an impact in a growing national sales organization? As an Inside Sales Representative with TSS, you'll play an important role in expanding our national presence, building customer relationships, and driving new business opportunities across the life sciences and healthcare industries.
This is an opportunity for an energetic, self-motivated sales professional who enjoys connecting with customers, managing a busy pipeline, and turning opportunities into results. You'll work with both existing and prospective customers through inbound and outbound calls and email, helping them find the right solutions while contributing to the growth of a rapidly expanding organization.
Your Day-to-Day Environment
- Manage a high volume of inbound and outbound phone and email communication with existing and prospective customers nationwide.
- Balance multiple customer conversations, sales opportunities, and pipeline priorities in a fast-paced environment.
- Work collaboratively with a growing national sales team to support regional and corporate sales strategies.
What You'll Take Ownership Of
- Prioritize and execute daily sales and marketing initiatives aligned with regional and corporate strategies.
- Own and manage a pipeline of customer prospects using a Customer Relationship Management (CRM) system.
- Educate customers, identify opportunities, and sell company services through inbound and outbound calls and email.
- Develop a strong understanding of the full suite of company service offerings and tailor recommendations to meet customer needs.
- Build and maintain strong relationships with existing and prospective customers.
- Achieve and consistently exceed monthly sales goals.
- Deliver exceptional customer service across all customer interactions.
- Perform other duties as assigned.
What You'll Bring
- High school diploma or equivalent and 2+ years of experience in sales, strategic customer relationship management, or a related field.
- Bachelor's degree preferred.
- Experience selling or supporting customer relationships for service-based solutions is a plus.
- Experience using Salesforce or a similar CRM to manage customer interactions, document productivity, track pipeline expectations, and identify sales opportunities.
- Proven ability to manage service support contracts, subscriptions, or other related services.
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational skills with the ability to independently prioritize work and meet deadlines.
- Ability to manage multiple priorities and adapt quickly in a changing environment.
- Energetic, positive, and self-motivated approach to work.
- Proficiency with Microsoft Office.
Requirements
- High school diploma or equivalent
- 2+ years of experience in sales, strategic customer relationship management, or a related field
- Experience using Salesforce or a similar CRM
- Proven ability to manage service support contracts, subscriptions, or other related services
- Excellent interpersonal, verbal, and written communication skills
- Strong organizational skills with ability to independently prioritize work and meet deadlines
- Ability to manage multiple priorities and adapt quickly in a changing environment
- Energetic, positive, and self-motivated approach to work
- Proficiency with Microsoft Office
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Life Insurance
- Short & Long-Term Disability
- Paid Time Off
- 10 Company-Paid Holidays
Company overview
Technical Safety Services (TSS) is a leading independent testing, inspection, calibration, and certification service provider focused on the life sciences and healthcare industries. Founded in 1970, the company specializes in ensuring compliance, safety, and accuracy for laboratories, hospitals, and pharmaceutical facilities across the United States. TSS offers comprehensive services including cleanroom certification, biological safety cabinet testing, environmental monitoring, laboratory equipment calibration, and validation services. With a team of over 400 technicians and nationwide coverage, the company serves biotech companies, medical device manufacturers, academic research institutions, and healthcare providers. As part of the TSS Family of Companies, which includes Evergreen Medical Services and Cornerstone Commissioning, the organization provides full lifecycle support for critical laboratory and hospital systems, helping clients maintain regulatory compliance and operational excellence in controlled environments.