Inside Sales Representative
Illumina
Summary
Illumina is looking for a strong Inside Sales Representative/Sales Development Representative with a track record of success to join our team!
Job description
The role includes but not limited to cold calls, set appointments and generate email outreach for the Illumina proteomics sales team, as well as qualifying inbound leads. The ISR is responsible for appointments being created, ensuring quality control, and tracking in our CRM.
Responsibilities
- Engage target accounts via email, calls and other tactics to promote Illumina proteomics products and services with potential customers across the Americas region, using effective selling skills, active listening, proper terminology, approved product messaging, and approved promotional materials.
- Respond to inquiries and follow-up on Marketing qualified leads.
- Support regional field sales representatives with effective qualified lead identification, related research and smooth transition of the qualified lead to the field sales representative
- Set appointments/meetings related to qualified lead/opportunities for sales reps in the territories you support.
- Nurture leads and opportunities where potential customers expressed interest but were not ready to purchase at the time of initial contact.
- Plan and manage daily KPIs such as sales/support call activity to defined expectations
- Participate in team meetings and live training/meetings (when required)
- Achieve or exceed individual goals and collaborate with sales representatives to achieve and exceed targets.
- Document all outreach information in Salesforce system
Education and Experience
- Typically requires Bachelor’s degree from an accredited college/university
- B2B virtual/inside sales experience strongly desired, preferably in healthcare/Pharmaceutical sales
- Typically requires MS Word and Excel expertise.
- Strong organizational skills with attention to detail
Requirements
- Typically requires Bachelor’s degree from an accredited college/university
- B2B virtual/inside sales experience strongly desired, preferably in healthcare/Pharmaceutical sales
- Typically requires MS Word and Excel expertise.
- Strong organizational skills with attention to detail
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement benefits
- Paid time off
- Family planning
- Genomics sequencing access
- Bonus or commission
- Equity
Company overview
Illumina is a global leader in genomics technology, founded in 1998 and headquartered in San Diego, California. As a pioneering biotechnology company, Illumina specializes in developing, manufacturing, and marketing integrated systems for genetic analysis, with a primary focus on DNA sequencing and array-based technologies. The company's mission is to improve human health by unlocking the power of the genome, serving customers across research, clinical, and applied markets worldwide. Illumina's innovative platforms, including the NovaSeq, HiSeq, MiSeq, and NextSeq series, have revolutionized genomic research and clinical applications, enabling breakthroughs in personalized medicine, disease research, and drug development. With over 9,000 employees across 27 countries, Illumina has established itself as the dominant force in next-generation sequencing, processing more than 90% of all DNA sequencing data globally. The company's technologies support diverse applications from cancer research and rare disease diagnosis to agricultural genomics and infectious disease surveillance, making genomic insights accessible to researchers and clinicians worldwide.