Installation / Service Coordinator - Centerville, UT
Lifeway Mobility
Summary
This is an hourly position responsible for administrative and managerial operations for the lift team.
Job description
Key Requirements and Objectives
This is an hourly position responsible for administrative and managerial operations for the lift team.
- Highly organized with the ability to coordinate and organize others.
- Attention to detail and the ability to multitask.
- Customer relatable skills and strength in conflict resolution
- Ability to think on your feet, desire to take on more responsibility, and a roll with it attitude!
- Report to the General Manager
Job Responsibilities in Detail
Scheduling: Schedule all installations and equipment services. Identify customer expectations and effectively communicate these down the line.
Shipments: Receive and manage incoming shipments to onsite warehouse
Billing:
- Invoice projects and service calls
- Verify all closed projects are in compliance and manage with technicians to 100% completion
Job Requirements
Team Player/Customer Satisfaction: Work with install service team to hit monthly productivity goals while maintaining a positive work environment and customer satisfaction.
- Company Values: Team Building and Leadership – Assist the GM with implementing core values.
- Customer Satisfaction: assist GM to desired goal.
Requirements
- Highly organized with the ability to coordinate and organize others
- Attention to detail and the ability to multitask
- Customer relatable skills and strength in conflict resolution
- Ability to think on your feet and take on more responsibility
- Work with install service team to hit monthly productivity goals
- Maintain a positive work environment and customer satisfaction
- Assist the GM with implementing core values
Benefits
- Medical, Dental & Vision
- 401(k)
- Employer paid life insurance
- Long term disability
- Paid holidays
- Paid time off
- Training opportunities
- Growth potential
Company overview
Lifeway Mobility is an established leader in the fast-growing home accessibility industry, providing comprehensive mobility solutions for individuals with limited mobility. Founded in 2015 and headquartered in Hartford, Connecticut, the company specializes in creating barrier-free homes that enable aging in place through practical modifications and professional installations. Their extensive product portfolio includes stair lifts, wheelchair ramps, platform lifts, home elevators, transfer aids, ceiling lifts, and bath safety solutions. Operating across multiple states including Arizona, California, Colorado, Connecticut, and Texas, Lifeway Mobility serves both residential and commercial clients with locally operated showrooms and trained certified technicians. The company has been recognized as the "Best Stair Lift Company" by the National Council on Aging & US News and maintains a 4.8/5 customer rating with thousands of 5-star reviews. Their mission focuses on understanding customer accessibility needs and providing appropriate products and services to improve mobility, comfort, independence, and quality of life at home.