Insurance Verification Specialist
COMMUNITY SUPPORT SERVICES INC
Summary
We are seeking to hire an Insurance Verification Specialist to join our Finance Team. This individual is responsible for the verification of insurance eligibility, completing financial updates, registering new clients, obtaining appropriate releases and forms, and working as a liaison between finance, medical staff, and the lab.
Job description
What You'll Do
- Complete financial interviews yearly for each client. Obtain all relevant demographic and financial information for the client's record, including copies of: insurance card, income verification, and photo ID.
- Confirm all client information is current, complete, and accurate. Verify insurance via various payer portals. Update Credible and/or GOSH with any new verified information.
- Enroll clients in GOSH
- Manage various reports weekly
- Works closely with Case Workers and Receptionists to ensure required documentation is obtained in a timely manner.
- Notifies client eligibility specialist with any change in insurance coverage for ACT clients or if the client has moved out of county.
- Works as a liaison between finance, medical staff and the lab regarding insurance eligibility questions and/or issues.
- Enrolling and scheduling new clients for Intake appointments.
- Collects payments from clients as necessary.
- Attends training related to payers, processes, and eligibility.
- Performs other related duties as assigned.
- This position is full-time (40 hours a week) working normal business hours.
What We're Looking For
- Associate Degree or Equivalent experience/training required
- Two years of experience with insurance verification strongly preferred.
- Knowledge of insurance verification, with an understanding of Medicaid and Medicare.
- A deeply held belief in CSS's recovery-centered mission.
- Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness.
- Ability to multi-task efficiently and effectively.
- Excellent organizational, attention to detail and communication skills.
- Proficiency in Microsoft Outlook.
- Skill in managing time and meeting deadlines.
Requirements
- Associate Degree or Equivalent experience/training required
- Two years of experience with insurance verification strongly preferred
- Knowledge of insurance verification, with an understanding of Medicaid and Medicare
- Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness
- Ability to multi-task efficiently and effectively
- Excellent organizational, attention to detail and communication skills
- Proficiency in Microsoft Outlook
- Skill in managing time and meeting deadlines
Benefits
- Professional Development Assistance
- Education Assistance Program
- Public Student Loan Forgiveness
- 401(k) Matching
- 10 Paid Holidays
- 15+ Days PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- YMCA Membership Discount
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Company overview
Community Support Services Inc is a mental health care organization dedicated to providing comprehensive behavioral health services to individuals and communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering accessible, quality care to support individuals facing mental health challenges. The company operates within the mental health care sector, offering various therapeutic interventions, counseling services, and community-based support programs designed to enhance mental wellness and improve quality of life for clients. Their services typically include individual and group therapy, crisis intervention, case management, and community outreach programs aimed at reducing stigma and increasing mental health awareness. Community Support Services Inc plays a vital role in addressing the growing need for mental health resources, working to bridge gaps in mental health care accessibility and providing essential support systems for vulnerable populations. The organization's mission centers on creating healthier communities through evidence-based practices and compassionate care delivery.