Insurance Verification Specialist II – UAMS Health Benton/Bryant
University of Arkansas for Medical Sciences
Summary
The Insurance Verification Specialist II is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues at the UAMS Health Benton/Bryant location.
Job description
Responsibilities
- Conducts verification of eligibility and benefits for patient insurance.
- Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals.
- Enters benefit and authorization information into EPIC.
- Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.
- Obtains and coordinates completion of out of network waivers.
- Coordinates with UAMS Office of Financial Clearance when appropriate.
- Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
- Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
- Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
- Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.
- May perform other duties as assigned.
Physical Requirements
Constant Activities: Sit; Use hands to touch, handle or feel; Talk; Hear; Read Concentrate, or Think Analytically. Occasional Activities: Stand, Walk, Bend, Crawl, Crouch, Kneel, Stoop, Reach. Lift/Carry: 10-25lbs. Push/Pull: 10-25lbs. Physical Environment: Inside Office Environment. Noise Level: Moderate. Visual Requirements: Near Visual Acuity; Far Visual Acquity; Color Discrimination; Depth Perception; Peripheral Vision. Hazards: None.
Requirements
- High School Diploma/GED
- Two (2) years of experience in customer service
- Two (2) years of insurance, billing, scheduling experience in a healthcare environment
- Must have excellent organizational and interpersonal skills
- Well-developed decision-making skills are required
- Must maintain confidentiality and HIPAA compliance
- Highly motivated and self-directed individual that establishes plans of action
- Highly proficient in computer and keyboard skills
Benefits
- Medical, Dental & Vision
- Holiday, Vacation & Sick Leave
- Education discount
- Retirement plan
- Basic Life Insurance
- Career Training
- Merchant Discounts
- Concierge prescription delivery
Company overview
The University of Arkansas for Medical Sciences (UAMS) is Arkansas' only comprehensive academic health sciences university and the state's largest public employer. Founded in 1879 by eight physicians, UAMS has evolved into a statewide health system encompassing six colleges: Medicine, Pharmacy, Nursing, Health Professions, Public Health, and Graduate School. As a premier academic medical center, UAMS combines education, research, and clinical care through its UAMS Medical Center, which serves as Arkansas' only adult Level 1 trauma center and the state's sole provider of adult kidney, liver, and pancreas transplants. The institution operates with a $1.3 billion budget and generates over $100 million in annual research funding, maintaining internationally recognized programs in multiple myeloma, aging, and other specialized areas. UAMS supports over 3,000 students, 900 medical residents and fellows, and maintains affiliations with Arkansas Children's Hospital and the Central Arkansas Veterans Healthcare System. With eight regional campuses across Arkansas, UAMS provides extensive community outreach and telehealth services, ensuring healthcare access throughout the state while contributing approximately $3.92 billion annually to Arkansas' economy.