Insurance Verification Specialist
Meadows of Wickenburg Inc
Summary
This position is responsible for completing Live VOBs with the insurance companies. Gather all the appropriate demographics for the patients' charts.
Job description
Position Function/Overview
This position is responsible for completing Live VOBs with the insurance companies. Gather all the appropriate demographics for the patients' charts.
- Promote the mission, values, and vision of the organization.
- Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
- Maintain a timely turnaround for live VOBs.
- Work with admissions to achieve the most accurate insurance information and perform other duties as required.
Qualifications Required
- High School Diploma or GED equivalent with combination of education
- Minimum of two (2) years' experience in Customer service Collections.
- Knowledgeable in the field of Substance Abuse treatment.
- Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Billing Systems and/or other scheduling applications, Collaborate MD.
Skills
- Strong communication skills, both written and verbal.
- Ability to work independently, as well as part of a team.
- Manage multiple tasks and set priorities.
- Ability to handle highly sensitive and confidential information.
- Ability to work in a fast-paced, high-energy environment.
- Excellent interpersonal and customer-facing skills.
- Ability to work accurately, with attention to detail.
Requirements
- High School Diploma or GED equivalent with combination of education
- Minimum of two (2) years' experience in Customer service Collections
- Knowledgeable in the field of Substance Abuse treatment
- Proficiency in Word, Excel, PowerPoint, Outlook, Billing Systems and/or other scheduling applications, Collaborate MD
- Strong communication skills, both written and verbal
- Ability to work independently, as well as part of a team
- Manage multiple tasks and set priorities
- Ability to handle highly sensitive and confidential information
- Ability to work in a fast-paced, high-energy environment
- Excellent interpersonal and customer-facing skills
- Ability to work accurately, with attention to detail
Company overview
Meadows of Wickenburg Inc is a specialized mental health treatment facility located in Wickenburg, Arizona, providing comprehensive behavioral health services. The organization focuses on delivering evidence-based treatment programs for individuals struggling with various mental health conditions, substance use disorders, and co-occurring disorders. As a healthcare provider in the mental health sector, Meadows of Wickenburg offers a range of therapeutic services including inpatient treatment, outpatient programs, and specialized care for complex psychiatric conditions. The facility operates within the broader mental healthcare industry, serving patients who require intensive clinical intervention and structured therapeutic environments. With its Arizona location, the organization contributes to the regional mental health infrastructure, addressing the growing need for specialized behavioral health services. The treatment center emphasizes a holistic approach to mental wellness, combining clinical expertise with supportive care to help patients achieve sustainable recovery and improved quality of life.