Intake Coordinator Evenings
UHS
Summary
The Intake Coordinator provides administrative support for the assessment team by assuming responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to schedule patients for assessments.
Job description
This position works closely with the Nursing Department and external clinicians to facilitate the admission process for clinically appropriate patients. The Intake Coordinator also inputs statistical information into appropriate hospital systems and performs other clerical duties as needed to assist the department.
Qualifications
Licenses or Certifications: Current CPR and CPI; offered onsite.
Total education, vocational training and experience: Bachelor's Degree in Psychology, Sociology, or a related field. At least 1 year experience with insurance verification/billing preferred.
Skills and Abilities
- Excellent professional, organizational and communication skills.
- Ability to assess the physical, emotional, and psychological needs of patients during intake calls.
- Good knowledge of admitting and insurance verification.
- Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff. Knowledge of telephone etiquette is required.
- Must be able to interact with patients, physicians, families and hospital personnel in a professional and empathetic manner.
- Demonstrates strong knowledge of computer input and skills.
- Knowledge of medical terminology.
- Must have ability to work under stressful circumstances with frequent interruptions, multi-task and be detail oriented.
- Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies and insurance companies.
Requirements
- Bachelor's Degree in Psychology, Sociology, or a related field
- Current CPR certification
- Current CPI certification
- At least 1 year experience with insurance verification/billing preferred
- Excellent professional, organizational and communication skills
- Ability to assess the physical, emotional, and psychological needs of patients during intake calls
- Good knowledge of admitting and insurance verification
- Effective verbal and written communication skills
- Knowledge of telephone etiquette
- Ability to interact with patients, physicians, families and hospital personnel in a professional and empathetic manner
- Strong knowledge of computer input and skills
- Knowledge of medical terminology
- Ability to work under stressful circumstances with frequent interruptions, multi-task and be detail oriented
Benefits
- Challenging work environment
- Competitive compensation
- Generous paid time off
- Medical, Dental & Vision
- Prescription drug plan
- 401(k) with company match
- Career development opportunities
- Educational tuition reimbursement
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.