Summary

Seven Counties Services is Kentucky's leading Community Mental Health Center, providing comprehensive behavioral health services across seven counties in the Louisville region. Founded in 1978, the organization offers a full spectrum of mental health services, substance abuse treatment, and intellectual and developmental disabilities support to children, adults, and families. With over 1,500 professionals operating from 30+ offices, Seven Counties Services serves approximately 30,000 individuals annually, maintaining full accreditation from The Joint Commission. The organization specializes in child and family behavioral health, adult behavioral health, developmental services, substance abuse and addiction treatment, and prevention services. As a nationally recognized provider, Seven Counties Services operates with a trauma-informed approach and provides 24/7 crisis support through the 988 hotline, ensuring accessible care regardless of diagnosis or insurance status. The organization has been recognized as a Top Workplace in the Greater Louisville Area and maintains strong community partnerships to deliver integrated care that addresses both mental and physical health needs.

Job description

Essential Job Functions

Make appointments and/or referrals for PCP or Medical Specialty.
Maintain the Integrated Care Coordinators schedule including appointment reminders, scheduling appointments and rescheduling following a cancellation or no show.
Prepares and mails caring contacts to clients determined to be at a risk of suicide as directed by Integrated Care Coordinator.
Assists clients in navigating the healthcare environment to ensure appropriate access to care.
Assists with coordination/access to services that address social determinants of healthcare outcomes: assist with options for transportation to healthcare appointments, assist client in obtaining housing resources, assist with access to other community resources e.g., public assistance and financial benefits.
Develops knowledge base of other healthcare providers in the service area and collaborate, as needed.
Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed.

Education

High School diploma or GED
Preferred, but not required training as a Medical Assistant

Experience

One year of experience working in a hospital, physician office, or behavioral care clinic
Experience in community setting or integrated care environment.

Physical Demands

Position may require lifting of 20 pounds maximum, with lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing
Normal tasks may involve exposure to blood or bodily fluids
Reliable transportation for travel between clinic locations if needed.

Requirements

High School diploma or GED
One year of experience working in a hospital, physician office, or behavioral care clinic
Experience in community setting or integrated care environment
Preferred, but not required training as a Medical Assistant
Reliable transportation for travel between clinic locations if needed

Company overview

Seven Counties Services is Kentucky's leading Community Mental Health Center, providing comprehensive behavioral health services across seven counties in the Louisville region. Founded in 1978, the organization offers a full spectrum of mental health services, substance abuse treatment, and intellectual and developmental disabilities support to children, adults, and families. With over 1,500 professionals operating from 30+ offices, Seven Counties Services serves approximately 30,000 individuals annually, maintaining full accreditation from The Joint Commission. The organization specializes in child and family behavioral health, adult behavioral health, developmental services, substance abuse and addiction treatment, and prevention services. As a nationally recognized provider, Seven Counties Services operates with a trauma-informed approach and provides 24/7 crisis support through the 988 hotline, ensuring accessible care regardless of diagnosis or insurance status. The organization has been recognized as a Top Workplace in the Greater Louisville Area and maintains strong community partnerships to deliver integrated care that addresses both mental and physical health needs.