Intern - Operational Process Improvement
Sentara Health
Summary
Sentara Health is seeking a motivated Process Improvement Engineer Intern to join our team at Sentara Park. This internship provides hands-on experience supporting operational excellence and continuous improvement initiatives across the organization. Working closely with experienced leaders and team members, the intern will assist with process analysis, workflow optimization, data collection, and improvement projects that enhance efficiency, quality, and service delivery.
Job description
This role is ideal for a student pursuing a degree in Industrial Engineering or a related field who is interested in applying Lean, process improvement, data analysis, and problem-solving skills within a dynamic healthcare environment. The intern will gain valuable exposure to healthcare operations while contributing to meaningful projects that support Sentara's mission of improving health every day.
Education
- Currently pursuing a Bachelor's or Master's Degree in Industrial Engineering (Preferred)
- Currently enrolled in an accredited college or university undergraduate or graduate program
- Active military service member pursuing a SkillBridge internship may also be considered
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Interest in process improvement, operational excellence, Lean methodologies, or performance improvement initiatives
- Strong analytical, problem-solving, and critical-thinking skills
- Experience using Microsoft Excel, PowerPoint, and other Microsoft Office applications
- Ability to collect, organize, analyze, and present data effectively
- Strong verbal and written communication skills with the ability to collaborate in a team environment
Requirements
- Currently pursuing a Bachelor's or Master's Degree in Industrial Engineering (Preferred)
- Currently enrolled in an accredited college or university undergraduate or graduate program
- Active military service member pursuing a SkillBridge internship may also be considered
- Interest in process improvement, operational excellence, Lean methodologies, or performance improvement initiatives
- Strong analytical, problem-solving, and critical-thinking skills
- Experience using Microsoft Excel, PowerPoint, and other Microsoft Office applications
- Ability to collect, organize, analyze, and present data effectively
- Strong verbal and written communication skills with the ability to collaborate in a team environment
Benefits
- Medical, Dental & Vision
- Adoption, Fertility & Surrogacy Reimbursement
- Paid Time Off
- Sick Leave
- Paid Parental Leave
- Family Caregiver Leave
- Emergency Backup Care
- Long-Term Disability Insurance
- Short-Term Disability Insurance
- Critical Illness Plans
- Life Insurance
- 401(k)/403(b) Matching
- Tuition Assistance
- Student Debt Pay Down
- Pet Insurance
- Legal Resources Plan
- Annual Discretionary Bonus
Company overview
Sentara Health is a leading not-for-profit integrated healthcare delivery system serving Virginia, northeastern North Carolina, and Florida. Founded in 1888 and headquartered in Hampton Roads, Virginia, Sentara operates 12 acute care hospitals across its service area, with 10 hospitals holding prestigious Magnet® recognition for nursing excellence. The organization employs approximately 34,000 healthcare professionals and serves over 1 million health plan members through its Sentara Health Plans division. As one of the top 20 largest not-for-profit integrated health systems in the United States, Sentara is nationally recognized for clinical quality, safety, and innovation. The system has received numerous accolades including Health Quality Innovator of the Year (2024), Forbes' "America's Best-In-State Employer" (2024), and inclusion in IBM Watson Health's "Top 15 Health Systems." Sentara's comprehensive services span hospital care, outpatient facilities, home health, hospice services, and specialized programs like the Nightingale air ambulance service, which has completed over 20,000 missions since 1982.