IT Intern
Ora
Summary
This is a 6-month internship with immediate start. Our IT Internship provides comprehensive, hands-on experience in network infrastructure, server administration, and IT operations within a cGMP-regulated environment. Interns will work collaboratively with cross-functional teams to deliver network and server support, uphold compliance with regulatory guidelines, and foster continued professional growth.
Job description
Your Role
This is a 6-month internship with immediate start. Our IT Internship provides comprehensive, hands-on experience in network infrastructure, server administration, and IT operations within a cGMP-regulated environment. Interns will work collaboratively with cross-functional teams to deliver network and server support, uphold compliance with regulatory guidelines, and foster continued professional growth.
- Assist with ongoing technical support for all IT activities, issues, troubleshooting, and maintenance for a range of systems, hardware, software, user PCs, laptops, and so on.
- Assist in monitoring and maintaining network infrastructure, including switches, routers, and firewalls (Cisco experience preferred).
- Support basic server administration tasks for Windows Server environments; Linux knowledge is a plus.
- Help with virtualization tasks using VMware (e.g., creating VMs, monitoring performance).
- Document network configurations and assist with inventory management of IT assets.
- Participate in network troubleshooting, including diagnosing connectivity issues and verifying configurations.
- Assist in firewall rule reviews and basic security checks under supervision.
- Contribute to help-desk and end-user support, for PCs, laptops, printers, and other user devices.
- Troubleshoot hardware and software issues and escalate as needed.
- Record all maintenance activities and IT work orders in our eQMS (SolarWinds).
- Additional in-scope responsibilities as required.
Requirements
- Enrolled in related technical degree programs i.e. Computer Science, Networking, System Administration, etc.
- Familiar with networking fundamentals (TCP/IP, VLANs, Cisco switches/firewalls).
- Basic understanding of virtualization concepts (VMware preferred).
- Demonstrated knowledge of Windows Server administration (Linux is a plus).
- Must be local to York, PA.
- Must be able to intern minimum of 15-20 hours per week during academic semester.
- Strong problem-solving skills and attention to detail.
- Strong drive and willingness to learn in a regulated environment.
- Detail-oriented with a commitment to accuracy and quality.
- Enthusiasm for learning and growth.
- Must be authorized to work in the U.S.
- No C2C at this time.
Company overview
Ora is the world's leading full-service ophthalmic drug and device development firm, operating as a specialized contract research organization (CRO) focused exclusively on ophthalmology. Founded in 1974 and headquartered in Andover, Massachusetts, the company has over 45 years of experience in advancing eye care innovations globally. Ora provides comprehensive research and development services spanning preclinical studies, clinical trials, regulatory strategy, and product development for both pharmaceutical and medical device companies. With operations across the United States, United Kingdom, Australia, and Asia, the company has helped clients achieve more than 85 product approvals to date. Ora's expertise covers a wide range of ophthalmic conditions including allergy, dry eye, retina diseases, glaucoma, and anti-infective therapies. The company employs over 500 ophthalmology specialists who utilize proprietary clinical models, integrated data solutions, and global regulatory strategies to accelerate product development from concept to market. Ora serves a diverse client base ranging from startups to global pharmaceutical and device companies, positioning itself as the trusted partner for ophthalmic innovation worldwide.