IT Internship - Paid
Labconco Corporation
Summary
At Labconco, we design and manufacture innovative laboratory equipment used by researchers, healthcare professionals, and scientists around the world. We are seeking a motivated IT / Tech Support Intern to join our team and gain hands-on experience supporting technology used across office and manufacturing environments. This paid internship is ideal for students interested in IT support, infrastructure, and manufacturing technology systems available to work about 10-20 hours a week.
Job description
What You'll Do
Technical Support
- Provide first-level IT support for employees experiencing hardware, software, or connectivity issues.
- Troubleshoot and resolve problems with desktops, laptops, printers, and mobile devices.
- Assist with user account setup, password resets, and access requests.
Systems & Infrastructure
- Help maintain Windows workstations, internal networks, and shared systems.
- Assist with software installations, patches, and system updates.
- Support cybersecurity best practices including antivirus monitoring and device security.
Manufacturing & Operational Technology
- Support computers and devices used on the production floor.
- Assist with troubleshooting barcode scanners, label printers, and production workstations.
- Work with operations teams to ensure technology supporting manufacturing processes runs smoothly.
IT Asset & Equipment Management
- Configure and deploy new computers and equipment for employees.
- Track IT inventory and maintain asset records.
- Assist with workstation setup, cabling, and hardware upgrades.
Documentation
- Document technical procedures and solutions for recurring issues.
- Help create simple user guides for employees.
- Maintain records of system configurations and IT processes.
What You'll Gain
- Real-world IT troubleshooting experience
- Exposure to technology used in manufacturing and engineering environments
- Hands-on experience with networking, hardware deployment, and system administration
- Mentorship from experienced IT professionals
Requirements
- Currently pursuing a degree in Information Technology, Computer Science, MIS, or a related field
- Basic knowledge of Windows operating systems and computer hardware
- Strong problem-solving and troubleshooting skills
- Good communication skills and ability to assist non-technical users
- Interest in learning about IT systems in a manufacturing environment
- Available to work on-site at Kansas City Headquarters about 15 hours a week between January and April
- Familiarity with networking basics (TCP/IP, routers, switches)
- Experience with Microsoft 365
- Exposure to ERP or manufacturing systems
- Basic scripting knowledge (PowerShell or Python)
Benefits
- Paid internship
- Mentorship from experienced IT professionals
Company overview
Labconco Corporation is a leading manufacturer of high-quality laboratory equipment with a rich history dating back to 1925. Based in Kansas City, Missouri, the company specializes in ventilation products and laboratory safety equipment, including chemical fume hoods, biological safety cabinets, ductless fume enclosures, and HEPA-filtered clean benches. Their comprehensive product portfolio also features glassware washers, forensic enclosures, centrifugal concentrators, lyophilizers (freeze dryers), evaporators, and water purification systems. With ISO 9001:2008 certification, Labconco maintains rigorous quality standards in design and manufacturing, employing over 200 associates dedicated to providing outstanding customer service. The company serves a diverse global customer base through an extensive distributor network, including universities, research centers, hospitals, and government agencies. Labconco's products are engineered to meet or exceed industry safety standards such as ANSI/ASHRAE 110-1995, NSF Standard 49, and UL 61010-1, reflecting their foundational commitment to protecting laboratory environments and personnel safety.