Item Entry Specialist
Benecard Services Inc.
Summary
As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision.
Job description
Position Summary
As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision.
Key Responsibilities
- Accurately enter and update patient, prescription, and program information in internal systems.
- Review records for completeness and data accuracy.
- Maintain detailed documentation and notes to support operational workflows.
- Communicate professionally with internal teams and external partners as needed.
- Process requests and updates while adhering to established procedures and turnaround times.
- Utilize multiple systems simultaneously to manage workload efficiently.
- Identify and escalate issues that may impact service levels or data integrity.
- Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.
What You'll Bring
- Strong computer skills and the ability to learn new systems quickly.
- Excellent attention to detail and commitment to accuracy.
- Ability to work independently with limited supervision.
- Strong organizational and time management skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Professional written and verbal communication skills.
- Dependable, self-motivated, and results-oriented approach to work.
- Team-oriented mindset with a willingness to support colleagues and department objectives.
Preferred Qualifications
- 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
- Experience working in a high-volume operational environment preferred.
- Proficiency in Microsoft Office, particularly Excel.
- Experience handling confidential information with professionalism and discretion.
Requirements
- Strong computer skills and ability to learn new systems quickly
- Excellent attention to detail and commitment to accuracy
- Ability to work independently with limited supervision
- Strong organizational and time management skills
- Ability to multitask and prioritize effectively in a fast-paced environment
- Professional written and verbal communication skills
- Dependable, self-motivated, and results-oriented
- Team-oriented mindset
Company overview
Benecard Services Inc., operating as Benecard Services LLC, is a premier nationwide prescription benefit administrator founded in 1990 and headquartered in Lawrenceville, New Jersey. The company specializes in administering carve-out, fixed-rate insured prescription drug benefit programs for both private and public sector organizations. As a full-service, in-house prescription benefit administrator, Benecard provides comprehensive solutions that include mail and specialty drug dispensing services. The company distinguishes itself through its unique guaranteed cost model, offering clients predictable Rx budgets with maximum cost protection. With regional locations in Ohio, Connecticut, and Pennsylvania, Benecard serves organizations ranging from 100 to 5,000+ members, delivering tailored benefit programs that incorporate cost control measures and clinical solutions to maximize member adherence and safety while ensuring ease of administration for plan sponsors.