IVD Account Manager
Merck Healthcare KGaA
Summary
As an Account Manager IVD, your main responsibilities are to develop and grow MilliporeSigma DXRM business within named accounts across North America with a focus on the West Coast region. A key aspect of this role will be to seek out new business opportunities within the territory and to work closely with DXRM Specialists and Support teams to ensure that financial targets are realized. A strong customer focus is critical to ensure that the customer's needs are both understood and managed in a proactive and professional manner.
Job description
Your Role
As an Account Manager IVD, your main responsibilities are to develop and grow MilliporeSigma DXRM business within named accounts across North America with a focus on the West Coast region. A key aspect of this role will be to seek out new business opportunities within the territory and to work closely with DXRM Specialists and Support teams to ensure that financial targets are realized. A strong customer focus is critical to ensure that the customer's needs are both understood and managed in a proactive and professional manner.
- Meet or exceed sales targets
- Provide detailed and accurate forecasts at scheduled intervals
- Grow the business by presenting MilliporeSigma products and services
- Understand customer applications and commercial needs to advance new opportunities
- Coordinate with all internal stakeholders, including management, DXRM Specialists and franchise representatives
- Develop opportunities and drive business through all relevant sales channels, including direct and distribution
- Monitor and understand competitive market and product positions
- Participate in trade shows and present product and technical information at seminars
- Provide commercial and technical support on critical raw materials used in diagnostics tests
- Coordinate all customer enquiries, plant audits and contract negotiations
- Travel up to 50% visiting customers within the assigned territory, and attending meetings/conferences
Who You Are
Minimum Qualifications
- Bachelor's degree in Life Science, Physical Sciences, Business Management or related discipline
- At least 3 years of experience working in a direct sale role
- At least 2 years of sales experience related to diagnostic manufacturing customers and diagnostic testing domain
Preferred Qualifications
- Excellent organization and time management skills
- Fluent in English, both written and oral communication
- Commercial acumen to negotiate long term supply agreements
- Highly goal oriented and self-motivated, capable of working with minimum direction
- Self-starter - a proactive individual with excellent interpersonal and communication skills
- Ability to be autonomous and to work in a multicultural environment
Location
This is a field based role requiring frequent travel in the Southern CA region, specifically around the greater San Diego area.
Requirements
- Bachelor's degree in Life Science, Physical Sciences, Business Management or related discipline
- At least 3 years of experience working in a direct sale role
- At least 2 years of sales experience related to diagnostic manufacturing customers and diagnostic testing domain
- Excellent organization and time management skills
- Fluent in English, both written and oral communication
- Commercial acumen to negotiate long term supply agreements
- Highly goal oriented and self-motivated, capable of working with minimum direction
- Self-starter with excellent interpersonal and communication skills
- Ability to be autonomous and to work in a multicultural environment
Benefits
- Health Insurance
- Paid Time Off
- Retirement Contributions
Company overview
Merck Healthcare KGaA is the healthcare business sector of the Merck Group, a German multinational science and technology company headquartered in Darmstadt. Founded in 1668, Merck is the world's oldest operating pharmaceutical and chemical company. The Healthcare division focuses on developing innovative therapies across multiple therapeutic areas including oncology, neurology & immunology, fertility, and cardiovascular, metabolic, and endocrinological disorders. With approximately 62,557 employees globally, Merck Healthcare operates in more than 65 countries and generated 40% of the Group's sales in 2024. The company's oncology portfolio includes blockbuster products like Erbitux (cetuximab) for colorectal and head and neck cancers, Bavencio (avelumab) for urothelial carcinoma, and Tepmetko (tepotinib) for MET-altered cancers. In neurology, Mavenclad (cladribine) has achieved blockbuster status for treating relapsing multiple sclerosis, while the fertility division has helped bring over 6 million babies into the world through products like Gonal-f. Merck Healthcare combines a strong established business with specialty innovation, delivering a diversified portfolio of therapies to millions of patients worldwide.