Job Coach

Essential Duties and Responsibilities

• Communicate effectively with the individual's team and employer
• Maintain punctuality and regular/consistent attendance at the worksite; ensure proper oversight of individuals and worksite schedules
• Follow and apply coaching techniques that promote individual independence in the workplace
• Build professional relationships with employers
• Teach individuals daily living skills as it relates to the job
• Create opportunities for people to increase quality of life in their work environment
• Support the individual's choices through Discovery and implement Person Centered Plans (PCSP) and goals
• Complete necessary administrative tasks and documentation within established time frames
• Complete and document all required by Chrysalis and the State such as employment records and performance
• Support problem solving processes by coaching the employer and individual while assessing performance; renegotiate as needed with an employer
• Perform other related duties or projects as assigned by supervisor

Requirements

• Minimum of at least 21 years old
• Pass a criminal background check
• Be eligible to drive according to Chrysalis policy
• Ability to speak, read and write effectively in English

Experience or Education

• High school Diploma or GED

Training and Certifications

• Workplace supports training/certification and continued education
• Complete annual CPR, First Aid, OSHA and SOAR training
• Complete annual Human Rights, Abuse Neglect, Maltreatment and Exploitation Training
• Obtain and maintain Food Handler's Permit
• Complete T.B. test
• Complete any other required training assigned by Chrysalis

Essential Knowledge, Skills, and Abilities

• Understand policies and follow the Provider Code of Conduct/Abuse Neglect, Exploitation, Maltreatment Policy according to state standards
• Excellent public relations skills working with individuals and employment personnel
• Ability to work successfully unsupervised
• Work directly with individuals to obtain employment in their community at minimum wage or above
• Develop and maintain regular business contacts in the community as well as professional relationships with individual, family, advocates, support coordinators, worksite personnel etc.
• Use customized employment techniques, including Discovery and Person Centered Service Planning (PCSP)
• Identify individual's skills, abilities, conditions and contributions to customize the employer relationship
• Manage multiple time demands balancing a case load of 8-15 individuals
• Act as a liaison in the community to ensure smooth transition and continuity of service
• Display integrity, trust and follow through in all interactions
• Follow established safety practices and procedures
• Knowledge of Vocational Rehabilitation process and services
• Work effectively within a team while respecting privacy, confidentiality, HIPAA
• Attend organizational training and provide documentation of certifications
• Understand qualification process for Paratransit or other transportation options and train individuals on how to use these services
• Maintain documentation of services provided that clearly and legibly reflects the individual