Key Account Exec
Labcorp
Summary
Labcorp is seeking a field-based Key Account (Sales) Executive to join our team in Hampton Roads (Virginia Beach up to Williamsburg, VA)!
Job description
Responsibilities
- Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
- Act as a liaison between the client and the Labcorp operations team in relation to client needs
- Provide ongoing service and problem resolution to customer base
- Ensure customer retention by providing superior customer service
- Recommend solutions that are client focused and persuasive
- Provide account management for client's day-to-day operations
- Upsell current book of business to increase organic growth
- Work closely with senior sales representatives to grow book of business
- Continuously provide educational material to the client base
- Resolve any customer related issues in a timely manner
- Meet and exceed monthly retention and upsell goals on a regular basis
Minimum Qualifications
- High School Diploma
- 3 or more years of previous outside sales experience or account management
Preferred Qualification
- Bachelor's degree
Additional Job Standards
- Proven success managing a book of business
- Experience in the healthcare industry is a plus
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast-paced, competitive market
- Excellent time management and organizational skills
- Proficiency in Microsoft Office and Excel
- Ability to travel overnight as needed
- Valid driver's license and clean driving record
- The territory for this position will cover the Hampton Roads area territory. The ideal candidate would reside in the territory.
Requirements
- High School Diploma
- 3 or more years of previous outside sales experience or account management
- Bachelor's degree (preferred)
- Proven success managing a book of business
- Experience in the healthcare industry is a plus
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast-paced, competitive market
- Excellent time management and organizational skills
- Proficiency in Microsoft Office and Excel
- Ability to travel overnight as needed
- Valid driver's license and clean driving record
Benefits
- Medical, Dental & Vision
- Life Insurance
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Bonus/Commissions
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.