Key Account Executive- Metro NY Territory (Queens, Brooklyn, Long Island)
Labcorp
Summary
Labcorp is seeking a field-based Key Account (Outside Sales) Executive to join our team in the Metro NY Territory!
Job description
Responsibilities
- Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
- Act as a liaison between the client and the Labcorp operations team in relation to client needs
- Provide ongoing service and problem resolution to customer base
- Ensure customer retention by providing superior customer service
- Recommend solutions that are client focused
- Provide account management for clients day to day operations
- Work closely with senior sales representatives to grow book of business
- Continuously provide educational material to the client base
- Resolve any customer related issues in a timely manner
- Meet and exceed monthly retention and upsell goals on a regular basis
Minimum Requirements
- High School Diploma or equivalent
Preferred Qualifications
- Bachelor's degree
- 2 years of previous outside sales or account management experience
- Bilingual (English/Spanish)
Additional Job Standards
- Experience in the healthcare industry
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast paced, competitive market
- Excellent time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel overnight as needed
- Valid driver's license and clean driving record
The territory for this position will cover the Metro NY and surrounding communities. The ideal candidate will reside within the territory.
Requirements
- High School Diploma or equivalent
- Bachelor's degree
- 2 years of previous outside sales or account management experience
- Bilingual (English/Spanish)
- Experience in the healthcare industry
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast paced, competitive market
- Excellent time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel overnight as needed
- Valid driver's license and clean driving record
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.