Key Account Manager, Neuroscience - PA & South NJ Territory
Johnson & Johnson Innovative Medicine
Summary
Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes PA & South NJ. The Neuroscience team tackles brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism.
Job description
Clinical/Marketplace Expertise
- Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
- Operates as a specialist in behavioral health both clinically and within geographical market environments
- Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
- Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
- Identifies and develops strategies to address barriers to access
Business Plan/Marketplace Development
- Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
- Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs
- Educates on the requirements needed to support the Janssen Neuroscience portfolio
- Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution
- Assesses customer needs and brings knowledge and insights back to field and internal leadership to inform local sales and marketing strategies
- Aligns organizational readiness for emerging opportunities across the mental health landscape
Customer Engagement
- Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems
- Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities
- Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions
- Delivers education on market access and operational requirements to support patient access
- Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts
Collaboration/Partnering
- Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull-through, and appropriately demonstrate company resources
- Leads without authority within cross functional teams
- Communicates and aligns with internal partners on key areas of need and focus
Other
- Balances short term opportunities with longer term market and customer development
- Consistently adheres to all company compliance guidelines and updates
Requirements
- A minimum of a bachelor’s degree is required, MBA is preferred.
- A valid driver’s license issued in one (1) of the fifty (50) United States is required.
- A minimum of seven (7) years of experience in Healthcare is required.
- A minimum of four (4) years of experience in large account management and development role is required.
- Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
- Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas.
- Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.
- Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment.
- Ability to analyze marketplaces and develop strategic marketplace insights.
- Ability to collaborate, lead, and influence a cross functional team.
- Ability to deal with ambiguity.
- The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required.
- Living in the geography preferred.
Benefits
- Pension plan
- 401(k) savings plan
- Long-term incentive program
- Vacation
- Sick time
- Holiday pay
- Floating holidays
- Parental leave
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Military spouse time-off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.