Key Account Manager - Virginia
Amplity Health
Summary
The Key Account Manager is responsible for driving sales growth and achieving revenue targets within their assigned territory by fostering strategic partnerships with Healthcare Professionals (HCPs) and key stakeholders. This role focuses on delivering impactful, solution-oriented communication to highlight the clinical benefits, safety profile, and approved indications of assigned products, ensuring their appropriate and effective use. By leveraging approved tools and resources, the Key Account Manager promotes product adoption, builds market share, and enhances customer engagement. With a strong emphasis on relationship management, market insights, and program execution, the Key Account Manager plays a critical role in aligning territory performance with business objectives while adhering to regulatory and organizational standards.
Job description
Essential Duties/Responsibilities
- Consistently achieve or exceed territory sales objectives and revenue targets.
- Effectively manage daily sales activities and performance in alignment with defined organizational expectations.
- Identify, profile, and maintain a strategic focus on a targeted list of Healthcare Professionals (HCPs).
- Develop and execute comprehensive territory business plans to drive sales performance and meet overall business goals.
- Engage with customers professionally and compliantly, utilizing advanced selling, listening, and negotiation skills, along with approved messaging and promotional resources, to communicate product value effectively.
- Accurately record and verify daily sales activity and customer interactions within the CRM system in a timely manner.
- Proactively address customer inquiries and needs, ensuring thoughtful and appropriate responses that strengthen relationships.
- Establish and maintain a strong, positive impression with both customers and the Client, serving as a trusted representative of the organization.
- Prepare and submit detailed reports for management as required to support performance tracking and decision-making.
- Ensure full understanding of and adherence to all applicable laws, regulations, Amplity Solutions policies, Code of Conduct, privacy and data guidelines, and industry standards, including PDMA Guidelines and Sample Administrative Agreements.
- Actively participate in national, regional, and district meetings, as well as training sessions, and represent the Client at relevant conventions or conferences when applicable.
Education and Experience
- Bachelor’s Degree from an accredited institution
- Minimum 4+ years of pharmaceutical sales experience required with greater than 4 years preferred
- Buy and bill experience a plus
- Neurology experience desired
- Limited distribution model experience preferred
- Experience developing and maintaining relationships with key HCPs and practices
- Account management experience needed
- A record of consistent top sales performance
- Strong technical skills and computer proficiency
- Willingness to cover a large geography as needed
- Knowledge of regulatory and compliance requirements
- Experience analyzing data and market trends
- Ability to work with HCPs at various levels in an engaging and influential manner
- Strong communication and interpersonal skills
- Highly collaborative and a relationships cultivator
- Ability to proactively identify potential challenges and find effective solutions
- Able to align strategies and resources to achieve sales objectives
- Drives for results and self-motivated with high level of initiative
- Customer focused committed to understanding and addressing the needs of accounts assigned
- Effective working with multiple stakeholders in a matrixed environment
- Successfully complete all required Amplity and client and product training programs to maintain product expertise and compliance standards.
Requirements
- Bachelor’s Degree from an accredited institution
- Minimum 4+ years of pharmaceutical sales experience required
- Account management experience needed
- Experience developing and maintaining relationships with key HCPs and practices
- A record of consistent top sales performance
- Strong technical skills and computer proficiency
- Willingness to cover a large geography as needed
- Knowledge of regulatory and compliance requirements
- Experience analyzing data and market trends
- Ability to work with HCPs at various levels in an engaging and influential manner
- Strong communication and interpersonal skills
- Highly collaborative and a relationships cultivator
- Ability to proactively identify potential challenges and find effective solutions
- Able to align strategies and resources to achieve sales objectives
- Drives for results and self-motivated with high level of initiative
- Customer focused committed to understanding and addressing the needs of accounts assigned
- Effective working with multiple stakeholders in a matrixed environment
- Successfully complete all required Amplity and client and product training programs to maintain product expertise and compliance standards.
Company overview
Amplity Health is a leading full-service contract research organization (CRO) and pharmaceutical outsourcing partner that delivers expert-led medical and commercial services across the entire drug development lifecycle. With over 40 years of industry experience operating under various names including Physician Detailing Inc., Publicis Health, Tardis Medical, and The Lynx Group, Amplity provides flexible, scalable solutions for biopharmaceutical companies of all sizes. The company specializes in outsourced clinical and medical engagement teams, contract sales forces, medical communications, and patient support services. Amplity's proprietary AI-driven platform, AnswerY™, analyzes HIPAA-compliant patient-provider conversations to deliver actionable insights that drive better commercialization strategies and patient outcomes. Operating globally across six continents with 1,000+ team members, Amplity serves as a strategic partner for pharmaceutical and biotech companies seeking to accelerate product launches, optimize commercialization efforts, and improve patient access to innovative therapies.