KSTEP Service Coordinator
Ramey-Estep / Re-group
Summary
This position is responsible for providing case management services for up to 9 families as part of the Kentucky-Strengthening Ties and Empowering Parents (KSTEP) Program. This is an intense in-home model with contract requirements. Services include conducting assessments, implementing evidenced-based treatment models, identifying, utilizing, and maintaining safety in the homes of clients, assisting with referrals to treatment and other needed resources, and providing direct therapeutic support services for up to 8 months per family.
Job description
Essential Duties and Responsibilities
- Maintains a caseload of no more than 9 families.
- Enters case notes to Credible in a timely manner, documenting all interactions and concisely summarizing those interactions.
- Maintains responsibility for entering accurate, up-to-date information in the KSTEP database.
- Meets all time frames and contractual requirements for case contacts with parents, children, outside providers, and DCBS workers.
- Provides a weekly summary of all case activities to DCBS workers.
- Completes training in and consistently utilizes required modalities to fidelity, including NCFAS, Motivational Interviewing, CARES, and Solution-Based Casework.
- Schedules and attends all family team meetings (FTMs) and is prepared to offer suggestions concerning progress, needs, barriers, and recommendations.
- Ensures timely Action Plans and Treatment Plans are completed and are the driving focus of the safety and substance abuse treatment approach.
- Ensures sharing of information is completed according to all confidentiality requirements.
- Participates in an on-call schedule.
- Aids in the solution of practical problems that contribute to family stress through assisting in access to resources according to the family SBC Action Plans.
- Ensures appropriate discharge planning and aftercare provisions are in place before discharging from the KSTEP program.
- Monitors the progress of the family on their individual and family goals and facilitates all referrals to outside providers as needed and requested.
- Participates in networking activities and community workgroups.
- Performs other duties as assigned.
Working Conditions
Shift is generally Monday-Friday but hours will vary based on the needs of the client. Holidays, weekends, and extra hours may be required. Intense, unpredictable population with the possibility of verbal and physical aggression. Fast-paced environment with the need for quick decisions to deal with any crisis that may arise. Traveling through the week to meet with clients and families in home and/or school settings. Primary work setting is within the community including the client's home and school.
Requirements
- Bachelor's Degree in a human services field from an accredited school
- Experience working with multi-problem families
- Familiarity with crisis interventions
- Ability to develop behaviorally specific goals
- Ability to teach necessary skills
- Must be at least 21 years of age
- Strong leadership and organizational skills
- Excellent communication and conflict resolution skills
- Proficiency with Microsoft Word, Excel, PowerPoint
- Valid Driver's License and insurability
- Ability to understand and relate to needs of clients from diverse backgrounds
- Ability to read, write and converse in English
- Successful completion of a pre-employment drug screen
- Successful completion of a background screening
- Successful completion of a TB skin test or proof of negative chest x-ray
- Successful completion of Excellent Foundations
- Maintains 40 hours of Annual Training through Relias
- Must complete contractually required training including NCFAS, Motivational Interviewing, CARES, and Solution-Based Casework
Benefits
- 401(k) Matching
- Paid Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
Company overview
Ramey-Estep / Re-group is a behavioral health organization specializing in comprehensive mental health care services. The company operates as a healthcare provider focused on delivering evidence-based treatment programs for individuals and families dealing with mental health challenges, substance abuse issues, and behavioral disorders. With a strong commitment to community-based care, Ramey-Estep / Re-group provides a continuum of services including residential treatment, outpatient counseling, crisis intervention, and prevention programs. The organization emphasizes trauma-informed care and holistic approaches to mental wellness, serving diverse populations across multiple locations. Their clinical teams consist of licensed professionals including psychiatrists, psychologists, therapists, and social workers who collaborate to develop personalized treatment plans. As a key player in the behavioral health sector, Ramey-Estep / Re-group maintains partnerships with healthcare systems, educational institutions, and community organizations to expand access to quality mental health services and promote mental health awareness in the regions they serve.