Lab Director - Genetics/Genomics & Flow Cytometry
Sonora Quest Laboratories
Summary
We're seeking a dynamic, hands-on Laboratory Director to lead and grow our Genetics/Genomics and Flow Cytometry programs. This role will provide strategic and operational leadership, partnering with clinicians, pathologists, and organizational leaders to drive innovation, ensure quality and regulatory compliance, and advance patient care.
Job description
We're looking for a collaborative, people-first leader with expertise in Genetics/Genomics, Flow Cytometry, or both, and a passion for developing teams and building exceptional laboratory services.
Position Summary
This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.
Core Functions
- Develops work goals and objectives for the assigned departments in accordance and alignment with company goals. Provides leadership, feedback, and motivation for staff achievement of departments' goals. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations.
- Prepares, with input from staff, financial goals and standards for operations performance set by the company to support quality and customer service expectations. Develops related actions plans consistent with company's strategy, goals and budget.
- Responsible for ensuring quality standards and customer service expectations are met within all technical and operational areas of responsibility. Performs timely and accurate management analyses, as well as development and reporting of key indicators, in all departments.
- Fosters a positive work environment through effective performance management, support of creative and innovative solutions to work situations, change management and promotion of teamwork utilizing Six Sigma/Lean processes. Works collaboratively with medical directors, pathologists and business partners.
- Participates and may lead or facilitate task forces or councils to plan, implement and coordinate programs and/or activities for the organization and participates as required in system laboratory planning activities.
Supervisory Responsibilities
Directly reporting: Exempt staff - Technical director, technical/administrative managers; Non-exempt staff - technical employees. Matrix or indirect reporting: 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees.
Requirements
- Bachelor's degree in business, healthcare administration or related field
- Four (4) years leadership experience with direct reports and management level responsibility
- Must qualify as a General or Technical Supervisor as defined under CLIA '88
- High degree of technical and decision making skills
- Excellent employee relations and communications skills
- Analytical/strategic skills and ability to balance and manage multiple projects simultaneously
- Current knowledge of regulatory and accreditation requirements
Benefits
- Health Benefits
- Financial Benefits
- Security Benefits
- Management Incentive Program
- Sales Incentive Program
Company overview
Sonora Quest Laboratories is a leading clinical diagnostics company and one of the nation's largest integrated laboratory systems. Established as a joint venture between Banner Health and Quest Diagnostics, the company operates primarily in Arizona with headquarters in Phoenix. With approximately 3,200-3,900 employees, Sonora Quest serves over 22,000 patients daily through more than 75 patient service centers across the state. The company offers a comprehensive test menu encompassing routine blood tests, molecular diagnostics, prescription drug monitoring, genetic and genomic testing, women's health services, and pathology testing. As an accredited laboratory by the College of American Pathologists (CAP), Sonora Quest maintains the highest standards of quality and accuracy in diagnostic testing. The company also provides innovative direct-to-consumer services through its My Lab ReQuest™ platform, allowing patients to order certain tests without physician referrals. With its extensive network, advanced technology, and commitment to patient-centered care, Sonora Quest Laboratories plays a critical role in Arizona's healthcare ecosystem, performing over 100 million diagnostic tests annually to support clinical decision-making and improve patient outcomes.