Lab Support Technician
Avantor
Summary
In this role, you will report to the Area Operations Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Job description
How you will thrive and create an impact
Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
- Perform biowaste disposal and maintain clean, organized lab spaces.
- Sanitize benches and surfaces following SOPs and using proper cleaning equipment.
- Receive incoming packages and communicate promptly with end users.
- Clean and maintain fume hoods according to safety standards.
- Manage inventory tasks, including autoclaving and proper documentation.
- Change out gas cylinders, maintain accurate gas cylinder reporting, and ensure proper storage in designated areas.
- Respond to requests from scientists and provide timely assistance.
- Replenish snacks for researchers and maintain cleanliness in breakroom areas.
- Perform administrative tasks such as signing in and out guests.
- Accurately record information in inventory systems and ensure items are placed in appropriate locations.
- Support other areas of the business as needed—flexibility and willingness to assist are essential.
- Maintain Excel spreadsheets for inventory tracking and reporting.
- Deliver exceptional customer service with professionalism and follow-through.
- Demonstrate strong problem-solving skills and attention to detail.
Requirements
- High school diploma or GED required
- Bachelor’s degree preferred
- 2–4 years of experience in material handling and inventory replenishment
- 2–3 years of experience in a laboratory setting
- Proficient in equipment calibration
- Knowledgeable of proper biowaste handling procedures
- Proficiency in Microsoft Office Suite, especially Excel
- Experience with inventory systems preferred
- Familiarity with SHE lab policies and aseptic techniques is a plus
- Ability to remain flexible and adaptable in a fast-paced environment
- Maintain professionalism and high-quality standards
- Be friendly, approachable, and self-organized
- Demonstrate proactivity
- Build trust through reliability and consistent performance
- Maintain clear, consistent communication
- Exhibit situational awareness
- Strong communication and organizational skills with attention to detail
- Ability to problem-solve effectively
- Professional demeanor and a customer service mindset
- Willingness to assist across departments
Benefits
- Medical, Dental & Vision
- Wellness programs
- Paid time off
- Company paid holidays
- Flexible spending account
- Health savings account
- Commuter benefits
- 401(k)
- Tuition assistance
- Employee stock purchase plan
- Critical illness insurance
- Hospital indemnity
- Accident insurance
- Legal insurance
- Identity theft protection
- Pet insurance
- Auto insurance
- Home insurance
Company overview
Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. Founded in 1904 as J.T. Baker Chemical Company, the company has evolved into a Fortune 500 organization with operations in over 30 countries and serving more than 300,000 customer locations worldwide. Avantor's comprehensive portfolio supports virtually every stage of research, development, and production activities across biopharma, healthcare, education, government, and advanced technology sectors. The company specializes in providing high-purity chemicals, laboratory equipment, single-use bioprocessing systems, and specialized services that enable breakthroughs in medicine, healthcare, and technology. With approximately 14,500 employees globally, Avantor plays a crucial role in supporting scientific innovation, including significant contributions to COVID-19 vaccine manufacturing through its synthetic lipid production capabilities. The company went public in 2019 and is listed on the New York Stock Exchange under the symbol AVTR.