Summary

This position receives laboratory samples from the hospital and multiple clinics, verifies specimen labelling and collection is appropriate, orders tests in Epic as needed, and processes and stores samples for send out testing. This position may have duties both at the main hospital laboratory and the TOSH lab area. This team member also assists clinical teams with collection requirements, helps resolve sample issues, and works with the supervisor to improve processes and safety in the department. This position also requires weekends and weekend call rotation. The schedule could change due to staffing issues with a two-week notice.

Job description

Summary of Job Duties

This position receives laboratory samples from the hospital and multiple clinics, verifies specimen labelling and collection is appropriate, orders tests in Epic as needed, and processes and stores samples for send out testing. This position may have duties both at the main hospital laboratory and the TOSH lab area. This team member also assists clinical teams with collection requirements, helps resolve sample issues, and works with the supervisor to improve processes and safety in the department. This position also requires weekends and weekend call rotation. The schedule could change due to staffing issues with a two-week notice.

Responsibilities

Receives specimens through the pneumatic tube station and window, scan and receive specimens into the EPIC system, re-label specimens, process add on test, order requested test from outside institutions into the EPIC system.
Reconcile packing list, verify test, load specimens onto the automation lines, deliver specimens to the performing departments.
Managing a QA project and reporting monthly to the supervisor on the status of the project.
Training new employees.
Assessing competency on other employees.
Ordering supplies as needed.
Overseeing automation line maintenance, and other duties, both permanent assignments and temporary assignments, defined by the supervisor.
Answer incoming calls concerning results, proper specimen collection, test ordering and faxing reports.
Process and store or send out Reference Test, VA samples and ACH test.
Process 24-hour urines and mail-in specimens.
Other duties as assigned.

Requirements

High School Diploma/GED plus four (4) years of lab or related experience
Ability to follow oral instruction, read and write
Computer/basic keyboard skills
Telephone etiquette skills
Must have excellent customer service skills
Valid state-issued Driver’s License
Computer and typing skills

Benefits

Medical, Dental & Vision
Holiday, Vacation & Sick Leave
Education discount
Retirement: Up to 10% matched
Basic Life Insurance
Career Training
Merchant Discounts
Concierge prescription delivery

Company overview

The University of Arkansas for Medical Sciences (UAMS) is Arkansas' only comprehensive academic health sciences university and the state's largest public employer. Founded in 1879 by eight physicians, UAMS has evolved into a statewide health system encompassing six colleges: Medicine, Pharmacy, Nursing, Health Professions, Public Health, and Graduate School. As a premier academic medical center, UAMS combines education, research, and clinical care through its UAMS Medical Center, which serves as Arkansas' only adult Level 1 trauma center and the state's sole provider of adult kidney, liver, and pancreas transplants. The institution operates with a $1.3 billion budget and generates over $100 million in annual research funding, maintaining internationally recognized programs in multiple myeloma, aging, and other specialized areas. UAMS supports over 3,000 students, 900 medical residents and fellows, and maintains affiliations with Arkansas Children's Hospital and the Central Arkansas Veterans Healthcare System. With eight regional campuses across Arkansas, UAMS provides extensive community outreach and telehealth services, ensuring healthcare access throughout the state while contributing approximately $3.92 billion annually to Arkansas' economy.