Lab Support Technician
Quest Diagnostics
Summary
The Support Technician performs various technical and clerical functions, under the supervision of the supervisor or designee. Duties may include: order entry, processing, testing (including Point of Care patient testing) and reporting of waived and moderately complex kit test results as allowed by organizational and CLIA guidelines.
Job description
Responsibilities
- Complies with all OSHA, health and safety requirements
- Complies with all MACL policies and procedures including HR & Corporate Compliance/Integrity
- Contributes to a positive work environment by functioning as a team member
- Organizes, plans, and performs multiple tasks to accomplish corporate objectives
- Utilizes and maintains equipment and supplies to maximize efficiency and cost control
- Provides internal and external customer assistance with a positive, service-oriented attitude
- Participates actively in continuing education to maintain and improve skills
- Adheres to collection and processing requirements to prevent loss or compromise of specimens
- Performs accurate and complete labeling and proper processing techniques
- Prepares and stores specimens appropriately
- Performs and completes all documentation to facilitate processing, tracking and problem-solving
- Evaluates specimen integrity for testing ordered
- Performs general cleaning, daily maintenance, supplies and inventory of technical areas
- Performs clerical functions: reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration
- Performs and documents non-testing preventative maintenance
- Reports and documents testing and non-testing QC results
- Demonstrates working knowledge of all computer systems within the department
- Assists with training of new associates
- Loads all instrumentation as trained
- Cross-trains in other technical areas or departments
- Assists with inventory management and performs QC of bedside devices
- Performs waived testing and moderate complex testing
- Prepares and stains Hematology slides
- Prepares and stains gram stain slides
- Issues blood components for transfusion
- Performs biannual testing for correlation or linearity studies of bedside devices
Qualifications
Preferred Work Experience: Prefer one year experience in a hospital or laboratory setting. Physical and Mental Requirements: Routinely lift 25 pounds, sitting, standing for long periods of time. Education: High School Diploma or Equivalent (Required).
Requirements
- High School Diploma or Equivalent
- Preferred one year experience in a hospital or laboratory setting
- Ability to routinely lift 25 pounds
- Ability to sit and stand for long periods of time
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus MyDay
- Financial coaching
- 401(k) Matching
- Roth IRA
- Employee stock purchase plan
- Life and disability insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
- Career advancement opportunities
- Night Shift Differential
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.