Laboratory Technician

Position Summary

The Laboratory Technician is responsible for processing customer samples throughout various stages of laboratory operations while following established standard operating procedures (SOPs) and quality standards. This role supports sample receipt, preparation, DNA extraction, assay execution, data generation, inventory management, equipment maintenance, and continuous improvement initiatives. The Laboratory Technician plays an important role in maintaining operational efficiency, data quality, regulatory compliance, and customer satisfaction.

Key Responsibilities

• Process, store, track, and dispose of customer samples in accordance with laboratory procedures and quality standards. (75%)
• Maintain laboratory inventory and supplies by monitoring stock levels and supporting replenishment activities. (5%)
• Perform routine equipment maintenance and basic troubleshooting to ensure uninterrupted laboratory operations. (5%)
• Document and report deviations, non-conformances, and unexpected results in accordance with CAPA and quality management procedures. (5%)
• Participate in continuous improvement initiatives focused on enhancing laboratory processes, efficiency, quality, and productivity. (5%)
• Support additional laboratory and operational activities as assigned by laboratory leadership. (5%)

Collaboration & Working Relationships

This position regularly interacts with:

• Laboratory Manager
• Sample Preparation and Sample Processing Team Leads
• Laboratory Training Coordinator
• Laboratory Quality Coordinator
• Project Coordinators
• Applied Innovation & Research Team
• Laboratory Technicians and other cross-functional laboratory staff

Qualifications

Required

• High school diploma or equivalent.
• 0-3 years of relevant laboratory, manufacturing, or technical experience.
• Basic computer skills, including proficiency with Microsoft Office applications.
• Strong attention to detail and ability to follow standardized procedures.
• Effective verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to work independently as well as collaboratively within a team environment.

Preferred

• Associate's or Bachelor's degree in Biology, Genetics, Biotechnology, Life Sciences, or a related scientific field.
• Experience in a laboratory, manufacturing, biotechnology, or genetics environment.
• Familiarity with Good Laboratory Practices (GLP) and/or Good Manufacturing Practices (GMP).
• Experience working with Laboratory Information Management Systems (LIMS).
• Experience with inventory management and laboratory equipment.
• Exposure to regulated environments and quality systems.
• Participation in process improvement or continuous improvement initiatives.

Skills & Competencies

• Strong attention to detail and accuracy.
• Ability to prioritize tasks and manage multiple responsibilities.
• Problem-solving skills with the ability to identify and resolve moderately complex issues.
• Adaptability and comfort working in a fast-paced, evolving environment.
• Accountability and commitment to quality, safety, and compliance standards.
• Ability to make sound decisions within established procedures and guidelines.

Physical & Work Environment Requirements

• Ability to sit or stand for extended periods.
• Ability to lift and move up to 30 pounds.
• Ability to work in a laboratory environment while following applicable safety procedures.
• Position is fully onsite.
• Occasional overtime and weekend work may be required based on business needs.