LAS Operations Training Specialist

Position Overview

The LAS Operations Training Specialist’s main responsibility is to coordinate and deliver onboarding and ongoing training for new and existing LAS team members. This role develops and maintains instructor-led and e-learning materials, assessments, and competency activities to support consistent, effective learning. The specialist also supports learning management system (LMS) administration, including curricula, assignments, training records, and reporting in accordance with applicable procedures. The role partners with equipment service subject matter experts to maintain relevant technical training and provide hands-on instruction as needed.

Essential Duties

• Coordinate, schedule, communicate, and facilitate new-hire onboarding and ongoing employee training.
• Identify and adapt training style to meet learner needs.
• Build strong customer relationships and deliver learner-focused solutions through classroom instruction, virtual training, e-learning, in-lab coaching, and hands-on/on-the-job instruction, as needed.
• Evaluate training effectiveness through learner feedback, assessments, and completion or competency data.
• Respond to training and process questions, consulting technical subject matter experts when needed.
• Assist in retraining employees, as needed.
• Help develop the training expertise, behavior, mindsets, and skillsets of team members.
• Collaborate with trainers, operational leaders, and subject matter experts across functions to identify training needs and maintain accurate content.
• Develop, edit, and maintain onboarding resources, e-learning modules, presentations, training materials, assessments, and process documentation.
• Support LMS administration by creating and maintaining curricula and course assignments, tracking completions, preparing reports, and ensuring accurate training records in accordance with applicable policies and procedures.
• Partner with the equipment service team to understand key workflows and support equipment-specific training when needed.
• Lead and motivate others, even when not in a position of authority.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies as well as regulatory requirements.

Minimum Qualifications

• Bachelor’s Degree in Training and Development, Education, Instructional Design, Engineering, or a field related to the essential duties of the job; or Associate’s Degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.
• 2+ years of experience in corporate training, onboarding, instructional design, technical training, or related training experience.
• Experience developing training content, including presentations, learning assessments, or e-learning materials.
• Strong understanding of instructor-led, virtual instructor-led, e-learning, and/or hands-on/on-the-job training.
• Strong computer skills including virtual meeting tools, word processing, presentation development, data/records management, and learning management systems.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Preferred Qualifications

• Experience working in a regulated environment, specifically under FDA, ISO, CAP and/or CLIA.
• Experience developing e-learning content using authoring tools and supporting LMS curricula, assignments, completion tracking, or reporting.
• Basic understanding of Lean Six Sigma problem-solving methodology.