Summary

The Lead Environmental Services Technician is responsible for carrying out set plans and leading department activities such as huddles and coordination of labor during their shift to ensure all hospital areas are safe, orderly and in sanitary condition in the absence of the supervisor. The job may entail access, cleaning or transporting of hazardous, pharmaceutical, chemotherapy chemical, soiled or other regulated materials. This individual will perform cleaning of public areas, patient rooms, surgical suites, ancillary, administrative offices, and physician areas to ensure a clean, safe and attractive environment for staff, patients, physicians and visitors. This position is exposed to hazardous materials and a variety of infectious diseases.

Job description

Job Summary

The Lead Environmental Services Technician is responsible for carrying out set plans and leading department activities such as huddles and coordination of labor during their shift to ensure all hospital areas are safe, orderly and in sanitary condition in the absence of the supervisor. The job may entail access, cleaning or transporting of hazardous, pharmaceutical, chemotherapy chemical, soiled or other regulated materials. This individual will perform cleaning of public areas, patient rooms, surgical suites, ancillary, administrative offices, and physician areas to ensure a clean, safe and attractive environment for staff, patients, physicians and visitors. This position is exposed to hazardous materials and a variety of infectious diseases.

Core Responsibilities and Essential Functions

Quality & Safety

Serves as a preceptor for new hires and uses on time demonstration to drive performance
Inspects random areas while at work to assess completion and quality of work
Maintains a safe environment for patients, visitors and other staff members as well as self by following department policies
Performs full range of cleaning duties as required in the Environmental Services Technician positions
Reinforces all departmental practices focused on HCAHP scores and HAIs

Budget/Finance

Ensures that proper and adequate supplies and equipment are available to accomplish assignment and to prevent non-productive time
Order supplies and keeps proper inventory minimizing excess
Shift staff according to volumes and need in order to maximize productivity

Customer Service

Maintains courteous and cooperative working relationships with WHS management, patients, physicians, other professional contacts and the general public
Demonstrates ability to tactfully handle difficult situations and is able to manage up people and situations

General

Completes annual mandatory training as required
Attends select departmental meetings at the request of WHS Management
Provides proper notice of absences, tardies and schedule deviations
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct

Requirements

High School Diploma or GED
Minimum 1 year of experience in housekeeping/environmental services role in Healthcare, Hospitality or Class A Commercial field
Basic computer skills including Microsoft Excel and Word
Operate enhanced Environmental Services Technologies (ultra-violet disinfecting technology)
Communicate effectively in the English language
Work effectively in a fast paced environment with continuous exposure to known occupational risk factors
Lead departmental huddles and reassign staff to meet the need of the facility
Perform a proper terminal clean in the OR, ER and IP care areas
Able to serve as a front line team member in most areas of the facility
Effectively communicate with diverse work groups which include clinical and business departments
Train employees and serve as a positive role model and preceptor
Demonstrate compliance with departmental and organizational policies and regulations
Problem solving and managing up
Able to use and teach proper customer service scripting
Ordering supplies and linen to par levels
Familiar with floor cleaning and maintenance equipment
Proficient on cleaning all clinical settings

Company overview

Wellstar Health System is one of Georgia's largest and most comprehensive integrated healthcare systems, founded in 1993 and headquartered in Marietta, Georgia. As a non-profit health system, Wellstar operates with a mission to enhance the health and well-being of every person it serves through its PeopleCare approach. The system employs approximately 29,469 to 33,000 team members across multiple hospitals, health parks, medical offices, outpatient centers, pediatric centers, nursing facilities, and hospice and home care services. Wellstar is nationally recognized for operating Georgia's largest integrated trauma network and features the second-largest Emergency Department in the United States. The organization provides more than $1 billion annually in charity care and community programs, demonstrating its commitment to community health. Wellstar has earned numerous accolades including recognition on Fortune's 100 Best Companies to Work For, Best Workplaces in Health Care, and PEOPLE Companies that Care lists. The system embraces innovation through its venture firm Catalyst by Wellstar, which nurtures early-stage healthcare companies, and maintains academic partnerships with institutions like the Medical College of Georgia for caregiver training. With specialties spanning cardiovascular care, oncology, women's health, pediatrics, musculoskeletal services, and numerous other medical disciplines, Wellstar delivers comprehensive healthcare across all stages of life.