Lead Housekeeper / Environmental Services / FT / Evenings
UHS
Summary
The position is responsible for providing dispatch, answering telephone calls and will be the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area. Maintains a professional demeanor in accordance with the service excellence standards while interacting with patients, patient's families, and coworkers.
Job description
Position Summary
The position is responsible for providing dispatch, answering telephone calls and will be the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area. Maintains a professional demeanor in accordance with the service excellence standards while interacting with patients, patient's families, and coworkers.
Job Duties/Responsibilities
- Accountable for creating an environment and culture that focuses on fulfilling the organization's mission, vision and values.
- Provide dispatch, answer telephone calls, and serve as the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area.
- Enforce employee check-in/out supply and equipment policies and procedures.
- Maintain an orderly and clean office/storeroom area.
- Act as the departmental secretary.
- Maintain a professional demeanor in accordance with service excellence standards while interacting with patients, patient's families, and coworkers.
- Follow any other job related instructions and perform any other job related duties requested by supervisors.
Qualifications
- Ability to understand and communicate both verbally and in writing.
- Ability to follow written and oral instructions and record assignments completed in Basic English.
- High school education or equivalent required.
- Minimum 2-3 years Housekeeping experience required.
- Experience in administrative support and/or healthcare preferred.
- Ability to operate/use equipment provided by the department.
- Ability to read and write in English.
- Ability to speak and hear to allow discussions with customers, employees, and peers.
- Ability to cope with and remain calm under stress.
- Ability to respond to telephone calls.
- Minimum 2-3 years computer experience required.
Physical and Sensory Requirements
- Ability to read and write English.
- Ability to communicate with staff, physicians, support agencies, vendors, and others.
- Ability to remain calm under stress.
- Ability to respond to pages, telephones, and other auditory stimulation.
- Bending, lifting (10-30 lbs), grasping, fine hand/eye coordination, pushing and pulling, prolonged standing or sitting.
- Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard/metric measurement).
- Ability to evaluate and interpret information and make independent decisions.
Requirements
- High school education or equivalent required
- Minimum 2-3 years Housekeeping experience required
- Minimum 2-3 years computer experience required
- Ability to read and write in English
- Ability to understand and communicate both verbally and in writing
- Ability to follow written and oral instructions
- Ability to operate/use equipment provided by the department
- Ability to remain calm under stress
- Ability to respond to telephone calls
- Bending, lifting (10-30 lbs), grasping, fine hand/eye coordination, pushing and pulling, prolonged standing or sitting
- Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard/metric measurement)
- Ability to evaluate and interpret information and make independent decisions
Benefits
- Competitive Compensation
- Generous Paid Time Off
- Medical, Dental & Vision
- Prescription Drug Plans
- 401(k) Matching
- Discounted Stock Plan
- SoFi Student Loan Refinancing
- Tuition Savings
- Career Development Opportunities
- Pet Insurance
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.