Lead IT Business Analyst

Job Responsibilities

• Lead business analysis activities for large-scale, complex, and cross-functional technology initiatives, including application enhancements, system implementations, modernization efforts, and process improvements.
• Partner with business and IT leadership to understand strategic objectives, evaluate solution options, assess impacts and trade-offs, and recommend approaches that support business and technology outcomes.
• Lead requirements discovery and analysis through stakeholder interviews, workshops, and other elicitation techniques, translating complex business needs into clear functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Analyze current-state business processes, systems, workflows, and data flows to identify gaps, risks, dependencies, and opportunities for improvement; define future-state processes and business solutions.
• Manage requirements throughout the project lifecycle, ensuring they are complete, traceable, testable, prioritized, and aligned with business objectives, while effectively managing scope and requirement changes.
• Collaborate with product owners, architects, engineering teams, project leaders, and other cross-functional partners to evaluate solution designs, refine backlogs, support delivery, and ensure solutions meet business and technical requirements.
• Facilitate communication and alignment between business and technology stakeholders, translating complex concepts for technical and non-technical audiences, and proactively addressing risks, issues, dependencies, and competing priorities.
• Develop and maintain high-quality business analysis of deliverables, including business requirements, process models, solution specifications, data flows, decision documentation, and other supporting materials.
• Support solution validation and implementation activities, including requirements coverage, test case review, user acceptance testing, defect triage, change readiness, training, and post-implementation evaluation.
• Contribute to technology roadmap planning, initiative prioritization, portfolio-level decision-making, and continuous improvement efforts across business systems and technology capabilities.
• Establish and promote consistent business analysis standards, methodologies, tools, templates, and best practices to improve quality and effectiveness across initiatives.
• Provide leadership, mentorship, and guidance to Business Analysts, including coaching, deliverable reviews, knowledge sharing, and development of business analysis capabilities.
• Serve as a subject matter expert and trusted advisor on complex business systems initiatives, helping stakeholders navigate ambiguity, evaluate alternatives, and make informed decisions that drive measurable business value.

Minimum Qualifications

• Bachelor’s degree
• 8 or more years of experience in business analysis, business systems analysis, systems analysis, and technology solutions.
• 8 or more years of experience analyzing complex business and technical requirements and translating business needs into effective technology solutions.
• 8 or more years of experience supporting enterprise-scale technology implementations, system enhancements, modernization initiatives, or business process improvement efforts.
• 8 or more years of experience leading business analysis activities for complex, cross-functional initiatives involving multiple business and technology stakeholders.
• 8 or more years of experience evaluating business processes, systems, and solution options and providing recommendations aligned with business objectives and technology strategy.
• 8 or more years of experience partnering with business leaders, technology teams, product owners, architects, and project teams to support solution delivery and achieve strategic and operational objectives.
• 8 or more years of experience facilitating stakeholder discussions, managing requirements and scope, and influencing decisions across diverse stakeholder groups.

Preferred Qualifications

• MBA, Computer Science, Data Science, Engineering, Information Technology, Business Administration
• 8 or more years of experience supporting enterprise transformation, technology modernization, operational excellence, or strategic business initiatives within complex organizations.
• 8 or more years of experience with solution governance, technology portfolio planning, organizational change management, or enterprise process improvement initiatives.
• 8 or more years of experience mentoring and developing Business Analysts and providing guidance on complex analysis activities and deliverables.
• 8 or more years of experience establishing or improving business analysis standards, methodologies, tools, documentation practices, and best organizational practices.
• 8 or more years of experience working in large, complex, cross-functional, or highly matrixed environments and partnering with business and technology stakeholders at multiple levels.

Additional Job Standards

• Business Systems Analysis Leadership: Demonstrated ability to lead complex business and systems analysis efforts and align business needs with effective technology and process solutions.
• Strategic Problem Solving: Strong ability to assess complex business challenges, evaluate solution options, and develop recommendations that improve operational effectiveness and business outcomes.
• Requirements & Process Management: Advanced ability to define, analyze, and manage business and technical requirements, processes, dependencies, and solution objectives across complex initiatives.
• Stakeholder Influence & Collaboration: Proven ability to build strong partnerships, facilitate alignment, and influence decisions across diverse business, technology, and cross-functional stakeholders.
• Communication: Strong written and verbal communication skills, with the ability to clearly communicate requirements, recommendations, risks, impacts, trade-offs, and strategic considerations to technical and non-technical audiences.
• Solution & Business Acumen: Ability to evaluate technology solutions in the context of business objectives, operational needs, risks, and enterprise priorities.
• Leadership & Mentoring: Demonstrated ability to provide guidance, coaching, and mentorship to Business Analysts while promoting consistent analysis standards and best practices.
• Adaptability & Continuous Improvement: Ability to navigate ambiguity, manage competing priorities, and identify opportunities to improve business analysis practices, processes, and organizational effectiveness.