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Lead Management Specialist

Yokogawa

Newnan, GAOnsitePosted 47 days ago
Full TimeMid LevelCommercial & Pharma SalesMedical Device
Original posting ↗

Summary

Yokogawa Electric Corporation is a leading Japanese multinational company specializing in industrial automation, measurement, and control systems. Founded in 1915, the company has established itself as a global leader in process automation solutions, serving diverse industries including pharmaceuticals, biotechnology, chemicals, oil and gas, and power generation. Yokogawa's core expertise lies in developing sophisticated control systems, field instruments, and analytical solutions that optimize industrial processes and ensure operational excellence. The company's product portfolio includes distributed control systems (DCS), safety instrumented systems, flow meters, pressure transmitters, and analytical instruments that are critical for maintaining precise control in manufacturing environments. Yokogawa has particularly strong presence in the life sciences sector, providing automation solutions for pharmaceutical manufacturing, biotechnology processes, and research applications. With a commitment to innovation and quality, Yokogawa continues to develop advanced technologies that enhance productivity, safety, and sustainability across industrial operations worldwide.

Job description

Duties & Responsibilities

  • Manage daily qualification and tracking of HOT and WARM sales leads within Salesforce and our lead tracking system
  • Perform proactive lead follow-up through email and phone outreach
  • Convert leads into appropriate opportunity stages
  • Monitor lead aging and ensure timely action on all assigned opportunities
  • Reassign incorrectly routed or stalled leads as required
  • Maintain zero overdue HOT leads within shared sales queues exceeding established response targets
  • Serve as a central point of coordination between Inside Sales and external Sales Representatives
  • Ensure sales reps update lead opportunity fields accurately and within required timelines
  • Monitor compliance with lead management procedures and escalation requirements
  • Escalate non-responsive or non-compliant lead activity to sales management when necessary
  • Support ongoing improvements to sales workflows, procedures, and reporting structures
  • Maintain accurate CRM data and opportunity tracking
  • Develop and support dashboards, opportunity tracking tools, and reporting metrics
  • Identify trends, bottlenecks, and process improvement opportunities
  • Participate in monthly cadence calls and sales coordination meetings
  • Collaborate with Sales Operations, Regional Sales Managers, and Product Teams to improve lead conversion effectiveness
  • Assist with training and communication related to lead tracking system procedures and expectations
  • Support strategic growth initiatives and continuous improvement activities within the sales organization

Skills

  • Experience with CRM and lead management systems required
  • Experience with LeadCentral, SAP, Salesforce, Monday.com, or similar platforms preferred
  • Strong Microsoft Office skills, especially Excel and PowerPoint
  • Ability to develop dashboards, reports, and performance metrics
  • Strong organizational and follow-up skills
  • High attention to detail
  • Strong communication and interpersonal skills
  • Ability to manage multiple priorities simultaneously
  • Process-oriented mindset with focus on accountability
  • Ability to work independently while coordinating across multiple departments
  • Strong analytical and problem-solving capabilities

Education & Experience

  • Degree in Mechanical, Electrical, Chemical, or Industrial Engineering strongly preferred
  • 4+ years relevant industry experience
  • Advanced degrees / Experience is a plus

Prior Experience

  • Experience working with manufacturer representative networks and channel partners preferred
  • Experience managing sales pipelines, opportunity tracking, and customer follow-up processes
  • Demonstrated experience working with OEMs and Key/Strategic Accounts, including long-term account development and relationship management
  • Strong background in technical application support and product selection within instrumentation (pressure, flow, level, analytical, etc.)

Requirements

  • Experience with CRM and lead management systems required
  • Experience with LeadCentral, SAP, Salesforce, Monday.com, or similar platforms preferred
  • Strong Microsoft Office skills, especially Excel and PowerPoint
  • Ability to develop dashboards, reports, and performance metrics
  • Strong organizational and follow-up skills
  • High attention to detail
  • Strong communication and interpersonal skills
  • Ability to manage multiple priorities simultaneously
  • Process-oriented mindset with focus on accountability
  • Ability to work independently while coordinating across multiple departments
  • Strong analytical and problem-solving capabilities
  • Degree in Mechanical, Electrical, Chemical, or Industrial Engineering strongly preferred
  • 4+ years relevant industry experience
  • Advanced degrees / Experience is a plus
  • Experience working with manufacturer representative networks and channel partners preferred
  • Experience managing sales pipelines, opportunity tracking, and customer follow-up processes
  • Demonstrated experience working with OEMs and Key/Strategic Accounts, including long-term account development and relationship management
  • Strong background in technical application support and product selection within instrumentation (pressure, flow, level, analytical, etc.)

Company overview

Yokogawa Electric Corporation is a leading Japanese multinational company specializing in industrial automation, measurement, and control systems. Founded in 1915, the company has established itself as a global leader in process automation solutions, serving diverse industries including pharmaceuticals, biotechnology, chemicals, oil and gas, and power generation. Yokogawa's core expertise lies in developing sophisticated control systems, field instruments, and analytical solutions that optimize industrial processes and ensure operational excellence. The company's product portfolio includes distributed control systems (DCS), safety instrumented systems, flow meters, pressure transmitters, and analytical instruments that are critical for maintaining precise control in manufacturing environments. Yokogawa has particularly strong presence in the life sciences sector, providing automation solutions for pharmaceutical manufacturing, biotechnology processes, and research applications. With a commitment to innovation and quality, Yokogawa continues to develop advanced technologies that enhance productivity, safety, and sustainability across industrial operations worldwide.

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