Lead Medical Assistant, Endocrinology
Mass General Brigham
Summary
Are you an experienced Medical Assistant ready to take the next step in your career? Mass General Brigham is seeking a Lead Medical Assistant to join our Endocrinology team in Weymouth. This is an exciting new role for the department, offering the opportunity to help shape workflows, support clinical operations, and serve as a trusted resource for a growing team.
Job description
In this leadership-focused position, you will continue to provide hands-on patient care while also supporting Medical Assistant staff through training, mentoring, daily coordination, and clinical oversight. Under the direction of the Practice Manager, you will work closely with providers, practice leadership, and site-based clinical teams to promote efficient operations, strong communication, and an exceptional patient experience.
What You Will Do
- Provide leadership, training, mentoring, and day-to-day guidance to the Medical Assistant team.
- Support clinical operations by helping coordinate patient flow and ensuring timely, efficient care delivery.
- Assist with patient intake, including obtaining medical history, taking vital signs, preparing patients for examinations, and supporting office-based procedures.
- Assign tasks and responsibilities to team members to promote effective workload distribution and use of resources.
- Serve as a liaison between clinical staff, the Practice Manager, and providers to support communication and issue resolution.
- Participate in new clinical initiatives, quality control programs, competency assessments, interview processes, onboarding, and precepting of new hires or students.
- Help foster a positive, collaborative team environment focused on teamwork, professional development, and high-quality patient care.
Requirements
- High School Diploma or equivalent required.
- Certified Medical Assistant required.
- Basic Life Support (BLS) certification preferred.
- 3–5 years of Medical Assistant experience required, including demonstrated proficiency in clinical and administrative responsibilities.
- Strong leadership, communication, organization, and team management skills.
- Comprehensive knowledge of medical terminology, clinical procedures, protocols, HIPAA, and privacy regulations.
- Ability to take vital signs, perform manual blood pressure, collect specimens, multitask, prioritize, and adapt in a fast-paced healthcare environment.
- Experience with electronic health record systems and medical office software.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Savings Program
- Paid Time Off
- Tuition Assistance
- Professional Development Support
- Career Advancement Opportunities
- Differentials
- Premiums
- Bonuses
- Recognition Programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.