Lead Medical Assistant
US Foot & Ankle Specialists
Summary
We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care.
Job description
The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment.
Essential Functions/Responsibilities
- Serve as the primary resource and point of contact for Medical Assistant staff
- Lead by example by demonstrating professionalism, teamwork, and exceptional patient care
- Anticipate and plan for physician and clinic needs to ensure efficient daily operations
- Train and onboard new Medical Assistants and educate staff on new procedures and workflows
- Assist with interviewing and hiring Medical Assistant candidates
- Support staff scheduling and help ensure appropriate clinic coverage
- Oversee medical supply inventory and coordinate ordering as needed
- Assist with annual Medical Assistant evaluations and performance reviews
- Monitor the cleanliness, organization, and functionality of medical office equipment
- Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures
- Communicate personnel concerns and operational issues to management while providing support and guidance to staff
Required Skills and Experience
- High School Diploma or GED
- Medical Assistant program completion or 3+ years of clinical experience
- CMA or RMA certification preferred
- 2 year of leadership experience preferred
- 3 years of healthcare experience
- Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred
- Ability to work in a fast-paced environment and assist wherever needed
- Strong multitasking, communication, and customer service skills
- Ability to travel between local office locations, as needed
- Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
Requirements
- High School Diploma or GED
- Medical Assistant program completion or 3+ years of clinical experience
- CMA or RMA certification preferred
- 2 year of leadership experience preferred
- 3 years of healthcare experience
- Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred
- Ability to work in a fast-paced environment and assist wherever needed
- Strong multitasking, communication, and customer service skills
- Ability to travel between local office locations, as needed
- Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
Benefits
- Health Insurance
- Life Insurance
- Disability Insurance
- 401(k) Matching
- Employee Discount Program
- Paid Time Off
- Paid Holidays
Company overview
US Foot & Ankle Specialists is a specialized healthcare provider focused on comprehensive foot and ankle care, serving patients with various orthopedic and podiatric conditions. The practice likely offers a wide range of services including diagnosis and treatment of foot deformities, sports injuries, diabetic foot care, arthritis management, and surgical interventions for complex foot and ankle disorders. As a specialized medical practice, they probably employ board-certified podiatrists and orthopedic surgeons with expertise in foot and ankle medicine, providing both conservative treatments and advanced surgical solutions. The organization appears to operate within the broader healthcare sector, specifically in the podiatry and orthopedic subspecialty, addressing common conditions such as bunions, hammertoes, plantar fasciitis, ankle sprains, and fractures. Their services likely encompass diagnostic imaging, physical therapy, custom orthotics, and minimally invasive surgical techniques to improve patient mobility and quality of life. The practice's focus on specialized foot and ankle care positions it as an important provider in the musculoskeletal healthcare landscape, addressing both acute injuries and chronic conditions affecting lower extremity function.