Lead Qualification Representative
Thermo Fisher Scientific
Summary
The Lead Qualification Representative (LQR) plays a critical role in connecting marketing initiatives with sales execution across the Genetics Science Division (GSD). As a member of the North America commercial team, you will engage prospective and existing customers generated through marketing campaigns and data-driven initiatives, qualify opportunities, and help accelerate pipeline growth.
Job description
In this role, you will serve as an important link between Marketing, Sales, and our customers by identifying customer needs, qualifying and nurturing leads, and ensuring opportunities are routed to the appropriate commercial resources. You will also leverage customer interactions and campaign performance data to provide actionable insights that help improve marketing effectiveness and customer engagement.
Success in this role requires strong communication skills, curiosity, analytical thinking, and a customer-first mindset. While this position includes opportunities to quote and close smaller sales opportunities, its primary focus is creating qualified pipeline and delivering an outstanding customer experience.
Requirements
- Bachelor's degree in Life Sciences or a related scientific discipline is required.
- 1+ years of experience in customer service, inside sales, lead qualification, sales support, or related commercial roles
- Demonstrated expertise in market analysis and competitive intelligence gathering
- Strong project management skills with ability to manage multiple initiatives simultaneously
- Advanced proficiency in Microsoft Office suite, particularly Excel and PowerPoint
- Experience with content management systems and digital marketing platforms
- Excellent analytical and data interpretation skills
- Outstanding written and verbal communication abilities
- Collaborative skills for working with cross-functional teams
- Self-directed with ability to work independently and as part of a team
- Knowledge of scientific terminology and laboratory techniques
- Business-level English required; additional language skills valuable
- Travel up to 25% as needed
Requirements
- Bachelor's degree in Life Sciences or a related scientific discipline is required.
- 1+ years of experience in customer service, inside sales, lead qualification, sales support, or related commercial roles
- Demonstrated expertise in market analysis and competitive intelligence gathering
- Strong project management skills with ability to manage multiple initiatives simultaneously
- Advanced proficiency in Microsoft Office suite, particularly Excel and PowerPoint
- Experience with content management systems and digital marketing platforms
- Excellent analytical and data interpretation skills
- Outstanding written and verbal communication abilities
- Collaborative skills for working with cross-functional teams
- Self-directed with ability to work independently and as part of a team
- Knowledge of scientific terminology and laboratory techniques
- Business-level English required; additional language skills valuable
- Travel up to 25% as needed
Benefits
- Medical, Dental & Vision
- Health Incentive Programs
- Employee Assistance Program
- Family Support Programs
- Commuter Benefits
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Accident Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.