
Lead Residential Counselor (Developmental Services)
Vinfen
Summary
Support management in their administrative role to ensure a high quality service environment. Assume the responsibilities of shift lead staff to ensure supports are delivered as designed. Provide individual and group support to persons served in their home. Teach skills to enhance independence and self-advocacy, and support choices that contribute to living a good and meaningful life. Ensure a safe, secure, and clean residential environment. Assist individuals in becoming full participants in their communities, develop and maintain friendships and strengthen family engagement and partnerships.
Job description
Responsibilities
- Assist individuals in the home in becoming fully integrated into their communities, and develop and maintain friendships.
- Assist individuals to access community-based support and resources.
- Plan recreational and social activities that promote social inclusion and the emotional well being of individuals in support of living a good life.
- Empower and support individuals in the home to make choices, be a self advocate, and be fully involved in making decisions in determining the directions of their supports and lives.
- Support individuals in the home with access to assistive technology and adaptive equipment as a means to augment communication, access their communities, and generally live more independently.
- Supports individual in securing, maintaining and growing in work, volunteer, and other community engagement opportunities.
- Support individuals in the home to be more independent, be self-advocates, and make choices that define the direction and their vision for living a good life.
- Encourage and support individuals and their involved families in maintaining strong partnership with staff and other interested parties.
- Provide administrative support to the Program Director, which may include scheduling staff assignments for shift activities, training new staff, and assist overseeing clinical paperwork.
- Function as designated lead staff for all aspects of shift management and clinical programming.
- Assist in developing, implementing, and documenting treatment including ISP/PSTPs and clinical programs.
- Provide training and support to individuals in the home. This includes rehabilitative interventions, behavioral interventions and monitoring, fire & safety regulations, appointment scheduling, money management, ADLs, grocery shopping, meal planning and cooking, household chores, use of generic resources and other related areas.
- Perform hands-on tasks in the program as required in order to facilitate implementation of support plans.
- Provide transportation, as necessary.
- Assess the physical and emotional status of individuals in the home and report changes to supervisor.
- Monitor individual funds, as needed.
- Maintain records for individuals in the home. Collect behavior and academic data and maintain progress notes. Document all information related to incidents, programs, and routine activities in a communication log.
- Procure, store, administer, document, and dispose of medication for individuals consistent with MAP requirements, funding source regulations, and Company policy.
- Communicate with and provide information to interested parties such as program nurse, case managers, and Visiting Nurses Association.
- Participate in all mandated training and staff meetings as directed by the supervisor.
- Assist with the orientation of new staff.
- Ensure compliance with all internal and external regulatory policies, procedures, and standards.
- Ensure home safety and maintenance as necessary at all times. This includes general housekeeping, snow shoveling, and trash removal.
- Comply with all corporate and divisional policies and procedures, including safe work practices, workers’ compensation, universal precautions, and exposure control.
- Complete various paperwork and logs including communication logs, community membership logs, and activity schedules.
- Provide shift coverage, as necessary in other homes/programs as assigned by supervisor.
- Ensure required shift staff to individual ratio is maintained at all times. Assist Program Director in securing shift coverage, when necessary.
- Function as human rights advocate. Provide physical intervention and/or First Aid in the event of behavior or medical emergency. Serve as a reporter to the Disabled Persons Protections Commission.
- Perform other related duties, as required.
Knowledge and Skills
- Knowledge of Administrative practices
- Ability to work collaboratively with co-workers, management, and other stakeholders in the facilitation of supports
- Knowledge of personal computer applications and equipment
- Ability to multi-task in a time sensitive environment
- Organizational skills
- Demonstrate good judgment
- Ability to problem solve and make decisions in stressful situations
- Ability to adapt and communicate to a variety individuals through the use of different communication styles
- Sensitivity to cultural, religious, racial, disability, and gender issues
- Participatory skills, collaborative skills, teaching skills
- Ability to work independently and as part of an interdisciplinary team
- Ability to work in a professional and confidential capacity
- High motivation to learn, practice new skills
- Consistency in performance
- Ability to communicate effectively in both oral and written formats
Learn or Master the Following Areas
- Knowledge and use of advocacy techniques
- Knowledge of empowerment and self-advocacy techniques
- Knowledge and proven ability to promote family partnerships
- Knowledge and proven ability to promote social inclusion in a way that supports individual choices
- Knowledge and proven ability to promote ability to implement PBS treatment programs
- Knowledge of participatory planning techniques
- Knowledge of required physical personal management skills
- Knowledge of required household management skills
- Knowledge of crisis intervention techniques
Requirements
- One to two years of experience/training in a related function
- High school diploma or equivalent required
- Bachelor’s degree preferred
- Valid driver's license required
- Must be at least 21 years of age
- Must have maintained a valid US driver's license for at least six months
- Must be able to pass a driver's screening background check
- Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb
- Must be able to lift at least 25 pounds
- CPR required within two weeks of hire
- First Aid required within two weeks of hire
- MAP required within 150 days of hire
- Safety Care required within 90 days of hire
- Positive Behavioral Supports Tier II required prior to hire
- NET required
Company overview
Vinfen is a leading nonprofit health and human services organization established in 1977, specializing in community-based mental health care and disability services. Headquartered in Cambridge, Massachusetts, Vinfen operates over 200 locations across Massachusetts and Connecticut, serving more than 3,500 individuals annually. The organization provides comprehensive services for people with psychiatric conditions, intellectual and developmental disabilities, acquired brain injuries, autism, and behavioral health challenges. Their evidence-based programs include residential supports, clinical outreach, employment services, day habilitation programs, clubhouses, and crisis intervention services. Vinfen employs approximately 2,600-3,300 dedicated professionals who deliver person-centered care through innovative service models. The organization operates Community Behavioral Health Centers offering 24/7 crisis intervention, outpatient therapy, and medication management. With annual revenues exceeding $250 million, Vinfen is recognized as one of the largest nonprofit employers in Massachusetts and has received numerous awards for excellence in health and human services, including recognition as a Top Place to Work by The Boston Globe.