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Lead Residential Counselor (Mental Health Services)

Vinfen

Eastham, MAOnsitePosted 21 days ago$25.60/hour
Full TimeEntry LevelHealthcare & NursingNonprofit Organization
Original posting ↗

Summary

Provides direct service in a GLE/SIE residential setting. Helps Persons Served (PS) in residence overcome barriers to, and prepare for, living independently. Implements PS Treatment Plan support interventions as coached and supported by Team LPHA Clinician. Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities. Liaisons with families as needed. Supports PS in obtaining and understanding medical and psychiatric care as needed. Administers PS medications following Medication Administration Program (MAP) policies and procedures. Provides crisis interventions to PS when needed. Provides physical site maintenance. Ensures a safe, comfortable and clean environment.

Job description

Responsibilities

  • Assists the Program Director in orienting PS who are new to the residence.
  • Collaborates with Integrated Team members as needed to address needs of PS. Implements PS Treatment Plan interventions as coached and supported by the Team LPHA Clinician.
  • Performs day-to-day assignments as directed by the Program Director.
  • Uses recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
  • Adheres to safety, maintenance, Human Rights and other operational policies and procedures.
  • Assumes role of Medication Officer, Safety Officer, Human Rights Officer as assigned by the Program Director – assignments based on shift schedule in consultation with Residential Director.
  • Schedules and facilitates group meetings of PS in the residence weekly to include menu input.
  • Performs primary grocery shopping weekly or as needed for the residence.
  • Complies with physical site licensing standards and regulations.
  • Stores, administers, documents, and disposes of PS medication consistent with Medication Administration Program (MAP) requirements, funding source regulations and company policy, if applicable. Ensures program compliance with Vinfen MAP protocols. Teaches PS medication management.
  • Creates opportunities for PS to participate in the smooth operation of the residence, including participating in meal preparation, physical site maintenance, etc.
  • Encourages social interaction between residents and help create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected and valued.
  • Serves as a resource for neighbors.
  • Helps PS prepare meals.
  • Acts as an advocate for PS.
  • Participates in trainings; attends supervision and staff meetings as requested.
  • Completes all required documentation.
  • Contributes to program’s quality improvement goals and objectives.
  • Helps PS use crisis intervention techniques when necessary. Accesses on-call back up when needed.
  • Supports the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
  • Completes Infection Control Inventory for the residence.
  • Assists the Program Director with organization of surveillance testing of staff and PS as needed.
  • Completes incident documentation as needed.
  • Performs physical site maintenance activities following maintenance schedule.
  • Performs other related duties, as assigned.

Knowledge and Skills

  • Strong commitment to the right and ability of PS to live, work, have meaningful relationships and receive the resources and support needed in their community of choice.
  • Skills and competence to establish supportive trusting relationships with PS, families and neighbors.
  • Sensitivity to cultural, religious, ethnic, disability and gender issues.
  • Ability to balance competing priorities.
  • Ability to make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment.

Requirements

  • High school diploma or equivalent required
  • Associate’s degree in a human service discipline preferred
  • One year as a residential counselor in a setting working with PS facing mental health challenges preferred
  • One to two years of job-specific experience in the human services field preferred
  • Valid driver's license required
  • Must be at least 21 years of age
  • Must have maintained a valid US driver's license for at least six months
  • Must be able to pass a driver's screening background check
  • CPR required within two weeks of hire
  • First Aid required within two weeks of hire
  • MAP required within 150 days of hire
  • Ability to lift at least 25 pounds
  • Bilingual/bicultural applicants encouraged to apply
  • Applicants with lived experience of psychiatric conditions encouraged to apply

Benefits

  • 401(a) retirement plan
  • 403(b) plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • AD&D insurance
  • Long-term disability insurance
  • Short-term disability insurance
  • Flexible spending accounts
  • Paid time off
  • Sign-on bonus

Company overview

Vinfen is a leading nonprofit health and human services organization established in 1977, specializing in community-based mental health care and disability services. Headquartered in Cambridge, Massachusetts, Vinfen operates over 200 locations across Massachusetts and Connecticut, serving more than 3,500 individuals annually. The organization provides comprehensive services for people with psychiatric conditions, intellectual and developmental disabilities, acquired brain injuries, autism, and behavioral health challenges. Their evidence-based programs include residential supports, clinical outreach, employment services, day habilitation programs, clubhouses, and crisis intervention services. Vinfen employs approximately 2,600-3,300 dedicated professionals who deliver person-centered care through innovative service models. The organization operates Community Behavioral Health Centers offering 24/7 crisis intervention, outpatient therapy, and medication management. With annual revenues exceeding $250 million, Vinfen is recognized as one of the largest nonprofit employers in Massachusetts and has received numerous awards for excellence in health and human services, including recognition as a Top Place to Work by The Boston Globe.

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