Lead Site Specialist - 1st Shift
Thermo Fisher Scientific
Summary
This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, and pipette services.
Job description
- Verify chemical inventory levels, locations, and expiration dates by performing bench audits and full-cycle counts using barcode scanners.
- Receive, inspect, label, and store incoming chemical shipments according to compatibility guidelines and DOT regulations.
- Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis.
- Monitor order progress, identify potential delays, and suggest workflow improvements.
- Assist customers with order-related tasks through systems like SAP/Oracle, Salesforce, and EDI portals, including entering, updating, canceling, or expediting orders and returns.
- Deliver on committed contractual scope of work. Assist with tracking business metrics.
- Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
- Serve as a trainer and SME, developing and delivering training materials.
- Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
- Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
- Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required.
- May perform other responsibilities as assigned by management.
How will you get here?
Education: High school diploma or equivalent required. Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.
Experience: 3+ years of progressive, proven experience required. 3+ years of experience in customer-facing, retail stocking, warehouse operations, or inventory control roles. Experience/Certification with ULSIM and DFO/MF systems, and Power BI is preferred. Comfort guiding peers—you’ve informally mentored or led small process initiatives.
Knowledge, Skills, Abilities: Leadership abilities and interpersonal skills are required to lead and enhance team culture. Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.
Physical Requirements / Work Environment: Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, etc. Regularly required to stand or walk for prolonged periods. Ability to work overtime, as needed. As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria.
Requirements
- High school diploma or equivalent required
- 3+ years of progressive, proven experience required
- 3+ years of experience in customer-facing, retail stocking, warehouse operations, or inventory control roles
- Leadership abilities and interpersonal skills are required to lead and enhance team culture
- Strong verbal and written communication skills
- Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software
- Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment
- Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally
- Regularly required to stand or walk for prolonged periods
- Ability to work overtime, as needed
- Must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements
Benefits
- Medical, Dental & Vision
- Health incentive programs
- Employee assistance program
- Family support programs
- Commuter benefits
- Tuition reimbursement
- Paid time off
- Paid holidays
- Paid parental leave
- Accident insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) retirement savings plan
- Employee stock purchase plan
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.