Lead Warehouse Technician – Shipping Center

This is a full-time role for our 1st Shift, working Monday through Thursday from 6:00 AM to 5:00 PM. This is a set, consistent schedule with minimum overtime requirements and based on site in our Phoenix, AZ location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.

What the Lead Warehouse Technician – Shipping Center Does Each Day:

• Monitors, identifies and resolves issues; collects and analyzes existing cases, and assists with developing standard operating procedures
• Creates and maintains the daily recap report of identified errors; reviews with Supervisor and/or Manager
• Performs orientation and training for new employees assigned to the department; assists supervisors and management staff with people development
• Tracks daily KPI accomplishment in warehouse operations, and create operations analysis report
• Ensures quality operations in the warehouse - policies, programs and procedures are implemented and maintained. Routine verifications and inspections include warehouse inventory check, shipping and receiving and value-added processes
• Verifies bill of lading and packing slips including quantity, vendor lot number, and expiration date, transacts, and reconciles activity ensuring timeliness and accuracy following established departmental procedures and best practices
• Participates in taking physical inventories and/or cycle counts to maintain accurate inventory control
• Unloads trucks of materials and loads recycling material on trucks in a safe, timely and cost-effective manner
• Receives and puts away material in designated locations to support effective warehouse flow with use of electric pallet jack and forklift
• Completes accurately all required paperwork as well as ERP system transactions using good documentation practices aligned with CGMP and company policies and procedures
• Picks and packages compounded pharmaceutical products for direct shipment to customers, ensuring accuracy and compliance with all relevant regulations and standards
• Manages inventory of released compounded products and packaging materials to ensure adequate stock levels for efficient order processing
• Utilizes carrier shipping software and systems to create shipping labels, track packages, and schedule pickups for timely delivery to customers
• Communicates with customer service and carrier representatives to address any shipping-related issues or concerns and provide exceptional customer service
• Collaborates with the quality assurance team to address any shipping-related quality or compliance issues and implement corrective actions as needed
• Moves material between warehouse locations based on inventory status, picking and production requirements

Our Most Successful Lead Warehouse Technicians – Shipping Center:

• Have excellent written and verbal communication skills
• Prioritize, handle and track multiple assignments
• Collaborate in a team environment

Minimum Requirements for this Role:

• High School Diploma or equivalent
• 5+ years of experience in anyone, or combination of the following: Distribution, Warehousing, Shipping, Receiving, Logistics, Material handling, Customer Service, Inventory Control, or other comparable service line
• Previous team leading /management experience
• Requires the use of Supply Chain technology solutions
• Requires the checking of reports, records, and related data
• Completion of picking, packing, and closing competency assessments
• Controlled substance picking and pre-pack verification steps / understanding of the processes and requirements
• 18+ years of age
• Able to successfully complete a drug and background check
• Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
• Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas

Any of the Following Will Give You an Edge:

• Strong knowledge of MS Office (Excel, Word, Outlook & PowerPoint)
• Basic understanding of accounting concepts