Learning Management System (LMS) Manager
Haemonetics
Summary
The Learning Management System (LMS) Manager is responsible for setting a strategy for the continual evolution of the Learning Management System (LMS) and its usage throughout the organization. The incumbent will resolve and identify issues and trends to support learning activities across the organization. The leader will be expected to provide a strategy for the execution of developing and analyzing reports, monitoring training matrices, course content, and approvals, and serving as the point of contact for building and coordinating assignments of courses. For the Boston location, the role follows a hybrid work model, requiring 3 days per week onsite at our headquarters located at 125 Summer Street.
Job description
- Own the global Learning Management System strategy, roadmap, and administration, including LMS operational activities.
- Lead the deployment of corporate, compliance, regulatory, and quality training initiatives through the LMS.
- Serve as implementation lead for new and existing compliance training technologies, tools, integrations, and system enhancements.
- Partner with cross-functional stakeholders to gather requirements, define user stories, and prioritize LMS projects and improvements.
- Establish LMS governance, standards, and documentation to ensure consistent setup, catalog accuracy, and effective system support.
- Ensure course content and system functionality are tested across supported browsers, operating systems, and integrated platforms, including user acceptance testing.
- Maintain LMS data feeds and system integrations to ensure data accuracy, integrity, and reliable reporting.
- Manage compliance training communications, reporting, KPI deliverables, training matrices, course assignments, and approvals.
- Provide LMS guidance, training, and support to users, administrators, global business units, and subsidiaries.
- Monitor LMS issues and trends through case management data and drive continuous improvement actions.
- Support LMS audit readiness and represent the LMS function during audits.
Profile
- Bachelor’s degree in Human Resources, Learning & Development, Information Systems, Business Administration, Organizational Development, or related field.
- 7+ years of experience administering and managing enterprise Learning Management Systems (LMS) in a global organization, ideally Cornerstone OnDemand
- Demonstrated experience developing LMS strategy, governance, roadmaps, and continuous improvement initiatives.
- Experience supporting compliance, regulatory, quality, and corporate learning programs in a highly regulated environment.
- Experience creating and maintaining training matrices, learning curricula, course catalogs, assignment rules, and learner records.
- Experience supporting audits and maintaining training-related documentation in regulated environments.
- Strong analytical and problem-solving skills with the ability to identify trends, root causes, and improvement opportunities.
- Excellent communication, stakeholder management, and training skills, with the ability to influence and drive adoption across global teams.
Requirements
- Bachelor’s degree in Human Resources, Learning & Development, Information Systems, Business Administration, Organizational Development, or related field.
- 7+ years of experience administering and managing enterprise Learning Management Systems (LMS) in a global organization, ideally Cornerstone OnDemand
- Demonstrated experience developing LMS strategy, governance, roadmaps, and continuous improvement initiatives.
- Experience supporting compliance, regulatory, quality, and corporate learning programs in a highly regulated environment.
- Experience creating and maintaining training matrices, learning curricula, course catalogs, assignment rules, and learner records.
- Experience supporting audits and maintaining training-related documentation in regulated environments.
- Strong analytical and problem-solving skills with the ability to identify trends, root causes, and improvement opportunities.
- Excellent communication, stakeholder management, and training skills, with the ability to influence and drive adoption across global teams.
Benefits
- 401(k) with 6% employer match
- Employee stock purchase plan
- Flexible time off
- Paid sick time
- Paid holidays
- Parental leave
- Short-term disability insurance
- Long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
Company overview
Haemonetics Corporation is a global leader in blood and plasma management solutions, founded in 1971 and headquartered in Boston, Massachusetts. As a publicly traded company listed on the NYSE under the symbol HAE, Haemonetics specializes in developing and manufacturing medical devices and systems for blood component collection, processing, and transfusion management. The company operates across three primary segments: plasma collection, blood center operations, and hospital transfusion services. Haemonetics' innovative product portfolio includes automated blood collection systems, surgical blood salvage devices, hemostasis management systems, and temperature regulation equipment for medical applications. With approximately 3,300 employees worldwide and operations in 16 countries, the company generates annual revenues exceeding $1.3 billion. Haemonetics has established itself as a critical partner to healthcare providers by offering comprehensive solutions that enhance patient safety, improve clinical outcomes, and optimize blood management workflows across the continuum of care.