Licensed Massage Therapist
OneSpaWorld
Summary
The Licensed Massage Therapist provides exceptional massage therapy services, creating a sense of rest and relaxation for spa guests. This role is part-time, with openings for mid-shift and closing hours, and contributes to high guest satisfaction, retention, and treatment/retail sales.
Job description
Job Summary
The Licensed Massage Therapist provides exceptional massage therapy services, creating a sense of rest and relaxation for spa guests. This role is part-time, with openings for mid-shift and closing hours, and contributes to high guest satisfaction, retention, and treatment/retail sales.
Responsibilities
- Deliver professional massage treatments following company protocols.
- Maintain revenue and guest retention goals for the massage department.
- Provide guests with post-treatment home care recommendations.
- Educate guests on spa services, retail products, packages, and promotions.
- Prepare and maintain treatment rooms according to spa standards.
- Follow health, sanitation, and sterilization protocols as required by law and spa policies.
- Attend departmental meetings, trainings, and workshops.
- Perform services within the scope of state/city/local licensing laws.
Qualifications
- Must hold a valid state license to practice massage therapy.
- Completion of an accredited massage therapy school.
- 12–18 months experience in a high-end resort or urban day spa preferred.
- Ability to work part-time shifts, including mid-shift and closing hours, weekends, and holidays.
- Strong understanding of anatomy and massage techniques to safely and effectively treat guests.
- Excellent communication skills and professional demeanor.
- Computer literacy is preferred.
Behavioral Competencies
- Positive, cooperative attitude with sensitivity to guests and co-workers.
- Respectful, professional, and attentive to guest needs.
- Collaborative and proactive in building relationships across teams to achieve spa goals.
Requirements
- Must hold a valid state license to practice massage therapy.
- Completion of an accredited massage therapy school.
- 12–18 months experience in a high-end resort or urban day spa preferred.
- Ability to work part-time shifts, including mid-shift and closing hours, weekends, and holidays.
- Strong understanding of anatomy and massage techniques to safely and effectively treat guests.
- Excellent communication skills and professional demeanor.
- Computer literacy is preferred.
Company overview
OneSpaWorld is a leading provider of health, wellness, and fitness services primarily operating within the cruise ship industry. The company specializes in delivering comprehensive spa, wellness, and fitness experiences to passengers aboard cruise vessels worldwide. OneSpaWorld operates as a concessionaire, managing and staffing spa facilities on numerous cruise lines, offering a wide range of services including massages, beauty treatments, fitness classes, and wellness consultations. Their business model focuses on creating premium wellness experiences tailored to the unique environment of cruise travel, combining relaxation, beauty, and health services. The company has established partnerships with major cruise operators, positioning itself as a key service provider in the maritime leisure industry. OneSpaWorld's operations extend beyond traditional spa services to include retail sales of wellness products, fitness equipment management, and specialized wellness programming designed for the cruise passenger demographic. Their expertise lies in adapting wellness services to the specific requirements of maritime environments while maintaining high standards of quality and customer satisfaction.